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Players Club Representative

Job

Gate City Casino

Nashua, NH (In Person)

$41,600 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/28/2026

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Job Description

The opportunity Delaware North Gaming is searching for full-time and part-time Player Club Representatives to join our team at Gate City Casino in Nashua, New Hampshire. As a Player Club Representative, you will be responsible for assisting guests in all Player Rewards Program transactions in a friendly and professional manner. If you are looking for a role offering teamwork, excitement, and career growth, apply now. Pay $21.00 - $19.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? Maintain daily Lucky North Club procedures, including ID verification, filing, record keeping, and application coding Enroll new club members and recruit additional guests into the program Communicate promotional information and club benefits to guests and team members Update customer account information, understand direct mail parameters, and remain knowledgeable on point structures Assist with guest questions, complaints, and problem resolution Support promotions while answering and routing incoming phone calls to appropriate departments More about you Basic computer skills Communication skills Sales skills No degree or experience required Physical requirements Standing for extended periods of time Ability to lift up to 20 pounds Shift details Days Evenings Every weekend Holidays 8hr shift
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