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Member Services Representative
Job
The Connection
Summit, NJ (In Person)
$33,114 Salary, Part-Time
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Job Description
Member Services Representative The Connection Summit, NJ Job Details Part-time From $15.92 an hour 20 hours ago Benefits Free parking 401(k) matching Paid sick time Qualifications Health club Spanish Customer communication Interpersonal skills English Client interaction via phone calls Full Job Description The Connection, a community-based nonprofit organization in Summit, NJ is seeking a dependable and customer-focused Part-Time Member Services Representative to join our team. This role serves as the first point of contact for members, guests, and program participants while supporting daily front desk operations. As part of the Member Services team, you will work as a receptionist, registrar, and cashier while delivering excellent customer service and providing information regarding programs, memberships, and facility services. Responsibilities Welcome and assist members, guests, and visitors in a professional and friendly manner Answer phones and respond to general inquiries Process program registrations, memberships, and payments Maintain accurate member records and daily transactions Provide information about programs, schedules, and facility usage Support daily front desk and administrative operations Assist with problem-solving and member concerns as needed Qualifications Strong customer service and interpersonal skills Excellent verbal and written communication skills Ability to multitask and work independently in a fast-paced environment Positive attitude and professional demeanor Prior customer service experience required Experience in a nonprofit, community center, or fitness environment preferred Willingness to learn Daxko Operations membership management software Bilingual English/Spanish preferred Hours Saturday and Sunday Opening Shift, 6:45 AM - 2:00 PM Compensation Starting rate: $15.92/hour Part time employee benefits include: 401(k) with an employer match after eligibility period Transit Reimbursement Program Paid sick time Free parking Membership discounts for staff and their families including access to fitness facility and pool as well as adult and children's classes. The Connection is an Equal Opportunity Employer. We believe our differences make us better.