Job Description
Member Engagement Specialist Robert Half - 3.9 Las Vegas, NV Job Details Temp-to-hire | Contract $22 - $24 an hour 17 hours ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Customer communication Full Job Description We are looking for a Member Engagement Specialist to support a busy member services team in Las Vegas, Nevada. This Contract to permanent opportunity is ideal for someone who enjoys helping people, managing detailed records, and handling a high volume of transactions with accuracy. In this role, you will guide applicants through membership processes, maintain key information across internal systems, and deliver responsive service to members, offices, and affiliate partners.
Responsibilities:
Review membership and office submissions, verify supporting documentation, enter records accurately, and collect applicable dues and fees. Conduct onboarding presentations for new applicants, explaining membership qualifications, expectations, and available benefits in a clear and thorough manner. Manage a high daily workload of membership-related transactions, including new enrollments, office updates, transfers, reinstatements, and account changes. Update and maintain member, office, and access key records in Rapattoni and SentriLock to ensure information remains current and accurate. Support billing activities by posting payments, coordinating refund activity, and assisting with lockbox purchase and buy-back processing in partnership with accounting. Audit completed transactions from the prior business day, scan documentation into the paperless filing system, and help maintain complete digital records. Communicate with members, affiliate applicants, and external associations regarding multi-area memberships, incomplete requirements, and account status updates. Register participants for events and education programs, process related payments, and prepare welcome or informational materials for distribution. Verify Nevada real estate license information through the appropriate state resource and update internal membership records accordingly. Respond promptly to incoming calls and follow-up inquiries while providing courteous service and additional support as assigned by leadership. Previous customer service experience in a fast-paced administrative or member support environment. Strong written and verbal communication skills with the ability to interact effectively with members and the public. Accurate alphanumeric data entry skills and careful attention to detail when handling records and payments. Proficiency with Microsoft Word, Excel, and Outlook. Ability to organize multiple tasks, manage deadlines, and maintain productivity with minimal supervision. Comfortable processing a high volume of daily transactions while preserving quality and accuracy. Experience working with membership databases or similar recordkeeping systems is preferred. Detail-oriented, dependable approach with strong time management and coordination skills. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .
