Front desk and Membership Specialist

Front desk and Membership Specialist Hillsboro, OR Job Details Full-time $16.30 an hour 1 day ago Benefits Employee discount Gym membership Qualifications Professional networking Retail sales transactions Objection handling (sales technique) Customer communication Customer relationship building Maintaining an organized workspace Guest relations Interpersonal skills Greeting customers Client relationship development High school diploma or GED Fitness sales 1 year Clean workspace maintenance Entry level Full Job Description At Will Power Gym, we're more than a fitness center — we're a community driven by support, motivation, and personal growth. As our Front Desk & Member Experience Specialist , you'll be the first friendly face people meet and a key part of creating a welcoming, energetic environment that keeps our members inspired. This role is perfect for someone who loves connecting with people, believes in the power of fitness, and wants to grow long-term within a tight-knit team. What You'll Do You'll help shape every member's experience by: Welcoming new leads and listening to their needs to guide them toward the right membership or personal training options Creating a positive, upbeat atmosphere for members, guests, and prospective clients Managing member check-ins, account updates, and front desk operations Handling sales transactions for merchandise and supplements Keeping our facility clean, organized, and inviting Building strong, supportive relationships with members to help them succeed Demonstrating leadership, problem-solving, and professionalism in daily tasks Selling gym products, services, and memberships with confidence and care What We're Looking For Bring your personality, passion, and professionalism!

Our ideal candidate has:

A genuine interest in fitness and community building Strong customer service skills paired with a positive, friendly attitude Excellent communication and interpersonal abilities Reliability, consistency, and a strong work ethic Leadership potential and a desire to grow professionally Confidence in navigating conversations and overcoming objections At least 1 year of customer service experience A willingness to learn our products and services to sell them effectively Hours & Growth Opportunities Around 30h to start , with the potential for additional hours as you grow into the role Clear opportunities to develop your skills and increase your income as the gym expands Benefits Free gym membership Employee discounts on supplements and merchandise A supportive, family-like environment Ongoing training and skill development The chance to make a meaningful difference in people's lives every day What We Expect — Serious, Long-Term Applicants Only We're deeply committed to finding the right person for this role — someone who wants long-term stability and truly sees themselves growing with us for years , not months. If you're exploring short-term work or looking for a temporary position, this isn't the right fit. We've experienced turnover in the past, and we're now focused on building a reliable, dedicated team.

Our ideal team member:

Wants a stable, long-term role in the fitness industry Is excited about becoming an integral part of our gym community Sees this as a career-building opportunity, not just a job Brings passion, commitment, and the desire to learn from a strong, experienced team We invest heavily in training, development, and support — and we're looking for someone ready to invest back into our members and our mission. If you're ready to be part of something meaningful, build real relationships, and contribute to a gym that truly values its team, we encourage you to apply. Let's grow together!

Job Details Job Type:

Full time

Location:

In-person Education:

High school diploma or equivalent

Experience:

1 year customer service (Required)

Shift Availability:

Day shift 6am to 1pm Night shift 3pm to 9pm

Commute:

Must be able to reliably commute to Hillsboro, OR 97124

Pay:

$16.30 per hour

Benefits:

Employee discount

Work Location:

In person