Pro Shop Attendant

What We're Looking For Texas Gun Ranch is a fast-paced, high-energy environment that serves members, corporate clients, and guests at a high level. This is not a slow front desk position — the clubhouse can become extremely busy, especially during weekends, tournaments, leagues, and events. We are looking for someone who thrives in a "go-go-go" environment and can maintain professionalism, positivity, and composure under pressure. The ideal candidate is upbeat, outgoing, welcoming, and genuinely enjoys interacting with people. A bubbly and friendly personality is extremely important in this role, as you will be the face of the club and often the first impression our members and guests receive. Professional appearance, professionalism in communication, and a polished attitude are non-negotiable. Our membership includes business professionals, corporate groups, and high-level clientele, so hospitality and customer service standards must remain high at all times. This position also requires reliability and commitment to the schedule. The work schedule is Wednesday through Sunday from 9:00 AM - 6:00 PM, and these days/hours are non-negotiable due to club operations and event scheduling. Applicants should only apply if they are fully available and committed to this schedule. We are looking for team members who are dependable, motivated, quick learners, and excited to contribute to a growing club environment. Job Summary Texas Gun Ranch is seeking a dependable, customer-focused Front Counter / Member Services Associate to serve as the first point of contact for our members and guests. This role is essential to daily operations and requires strong customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate is professional, organized, comfortable handling transactions, and passionate about providing an exceptional club experience.

Reporting Structure Reports directly to:

Club Manager / Operations Manager Works closely with: Range Staff, Instructors, Pro Shop, and Management Day-to-Day Operations Greet members and guests in a professional and welcoming manner Check members and guests in using the club's membership system Process daily transactions using a Point-of-Sale (POS) system Sell ammunition, merchandise, memberships, and services Answer phones, respond to basic inquiries, and provide general club information Ensure all waivers, forms, and required documentation are completed accurately Maintain accurate cash handling and end-of-day drawer reconciliation Monitor clubhouse traffic and assist with guest flow during busy periods Additional Duties Maintain cleanliness and organization of the clubhouse and front counter area Restock merchandise, ammo displays, and retail items as needed Assist with special events, tournaments, and member activities Communicate effectively with range staff regarding guest needs or concerns Follow all safety, club policies, and operational procedures Perform other duties as assigned to support overall club operations About You (Qualifications & Skills) The ideal candidate will be able to: Provide excellent customer service in a professional club environment Learn and confidently use a POS and membership management system Handle cash, credit card transactions, and basic accounting procedures Communicate clearly and respectfully with members, guests, and staff Stay organized and maintain attention to detail Multitask and remain calm during high-volume or peak business hours Work independently and as part of a team Preferred (but not required): Prior customer service, retail, or front desk experience Familiarity with firearms, ammunition, or shooting sports Experience working in a club, hospitality, or recreational setting Physical Requirements Ability to stand for extended periods of time Ability to lift and carry up to 70 lbs (ammo cases, merchandise, supplies) Ability to bend, reach, and move throughout the clubhouse as needed Ability to work in a moderately loud environment Work Schedule Full-Time Position Wednesday through

Sunday Hours:

9:00AM - 6:00PM Club is closed Mondays and Tuesdays Overtime opportunities available during busy seasons, events, and peak times Maintain a positive attitude and professional appearance

Pay:

$16.00 - $19.00 per hour

Benefits:

Employee discount Application Question(s): Are you able to stand for 8+ hours a day? Are you able to work 40+ hours per week? Can you drive to 15950 SH 205 Terrell, Tx 75160 5x a week? A mandatory/non-negotiable is working Wednesday through Sunday 9AM till 6PM? Does this schedule work for you? Can you lift 70+ lbs multiple times per day?

Work Location:

In person