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Member Service Representative/Teller
Job
United Southeast Federal Credit Union
Marion, VA (In Person)
$32,240 Salary, Full-Time
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Job Description
Overview:
We are seeking a dedicated and customer-focused individual to join our team as a Member Services Representative. As a Member Services Representative, you will play a vital role in providing exceptional service to our members and assisting them with their financial needs. This is a full-time position with opportunities for career growth within our organization.Responsibilities:
- Provide excellent customer service to all members, both in person and over the phone
- Assist members with account inquiries, transactions, and problem resolution
- Perform accurate and efficient data entry, including 10-key typing
- Handle cash transactions, including deposits, withdrawals, and payments
- Maintain member records and ensure accuracy of information
- Promote financial products and services to meet member needs
- Build and maintain strong customer relationships through effective communication
- Adhere to all regulatory guidelines and compliance standards
Qualifications:
- High school diploma or equivalent required
- Prior experience in customer service or financial services is highly desirable
- Strong mathematical skills and ability to perform debits/credits accurately
- Excellent communication skills, both verbal and written
- Ability to handle cash transactions with accuracy and attention to detail
- Ability to work well in a team environment and collaborate effectively
Benefits:
- Competitive salary based on experience
- Comprehensive benefits package including health insurance, retirement plan, and paid time off
- Opportunities for career advancement within the organization If you are a motivated individual with a passion for delivering exceptional customer service and have a strong interest in the financial services industry, we encourage you to apply for the position of Member Services Representative.