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Front Desk Night/Weekend Manager
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The Fitness Center Inc.
Spokane, WA (In Person)
$43,680 Salary, Full-Time
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Job Description
Spokane Fitness Center has been a local gym since 2010. We take pride in offering our facilities, programs & services to people interested in living a healthy lifestyle. The Front desk night/weekend manager position deals with the overall management of front desk personnel, flow of the front desk, selling & managing memberships, helping members & providing a great member experience. You will become knowledgeable of each department & work the front desk with your team. Spokane Fitness Center is looking for candidates that have a passion for people, health & are seeking long term employment. Monday-Friday availability 2pm-9pm (Depending on club hours) Weekend availability Manage membership inquiries, sales & accounts Conduct daily data entry Handle club phone calls when necessary Conduct tours with incoming prospects & provide insight with our programs, amenities, etc Sell & complete membership agreements accurately Conduct member account changes correctly Strong focus on Customer Retention Perform Collections of member dues as necessary Maintain member usage records and locker rental system Work with sales team to assist with achieving individual and club goals Maintain relationships with members by providing support, information, & guidance; be knowledgeable of facility amenities, recommend new opportunities to existing members Must be able to perform daily walk through of the gym Handle member complaints and issues immediately with a positive outcome. Enforce company policies & procedures Perform all checklists & other duties as assigned Schedule Fitness assessments, group fitness classes & other amenities Work as a team with all employees & departments to ensure that our guests receive a dynamic fitness experience. Lookover 24 hour gym as necessary Perform tests on pool and maintain water chemistry as necessary Use Point of Sale, perform till drop & validate accuracy Oversee and assist other departments when necessary Oversee the use, care, operation, maintenance, and record-keeping of all fitness equipment.