JEWELRY/OPERATIONS SUPPORT

Perform operational functions; support department to achieve sales goals; display merchandise; assist customers according to Customer 1st standards. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum High school diploma or general education degree (GED); or combination of relevant education and experience. Minimum 18 years of age Ability to pass drug test Ability to work overtime on an occasional basis Ability to work weekends and holidays on an occasional basis Maintain confidentiality Accuracy/attention to detail Familiarity with jewelry terms and processes Familiarity with basic computer operations and techniques Desired Knowledge of Fred Meyer Jewelers policies, procedures and organizational structure 10 key by touch Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service Comply with Division dress code Prepare all merchandise shipments from store location, including completion of proper paperwork, computer entry, and physical packaging of merchandise Recall-stock balance and direct returns to vendor Complete all special orders (including receiving and pick up) Process all trade-ins and break-aparts in accordance with procedure in Policy and Procedures Guide Receive incoming merchandise including completion of proper paperwork, computer entry, and receiving log Request return authorizations as needed from vendors Make vendor inquiries concerning overdue shipments or special orders Relate repair estimate cost and time to customers Send out ring cleaning, inspection notification cards, and Thank You cards each month to customers Manage voucher distribution reconciliation Maintain aging layaway summary Print, audit, and reconcile Cash Drawer Reports Audit case counts Prepare and participate in all inventories Maintain price changes and merchandise tags Place orders with Corporate Supply (CPS), as approved by Manager Must be able to perform the essential functions of this position with or without reasonable accommodation