Digital

Essential Functions:

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation. Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment. Maintains area of responsibility in accordance with company policies and procedures by properly handling claims and returns; zoning the area; arranging and organizing merchandise/supplies; identifying shrink and damages; and ensuring a safe work environment. Maintains inventory accuracy for the facility by binning and picking merchandise utilizing the inventory management system; completing bin audits; working inventory exceptions; and correcting shelf capacities. Operates equipment, such as cash registers and related tools, to process Customer purchases using appropriate procedures for different payment types and items sold. Maintains merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; inspecting merchandise to ensure a fresh and clean presentation; and securing fragile and high-shrink merchandise Receives and stocks merchandise throughout the facility and organizes and maintains area by following company safety, cleaning, and operating procedures; utilizing equipment appropriately; setting up displays; maintaining modular integrity; receiving, sorting, staging, and delivering merchandise; and completing paperwork, logs, and other required documentation. Helps generate new business and associated revenue by actively promoting department services and offerings to customers; responding to customer inquiries and requests; helping customers register for department services; and soliciting feedback from customers about their online shopping experience. Fulfills customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customer as needed to ensure satisfaction; and following up on out-of-stock merchandise. Regularly assist and interact customers in a helpful and safe manner. Work together with fellow associates without discriminating, bullying, or engaging in physical altercations. Act with integrity in and around, and with the safe handling of, valuable merchandise, cash, and the sensitive financial or personal information of customers. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback All shifts available.