Direct-Hire-Merchandise Operatoins Coordinator

A Luxury fashion brand is looking for a Merchandise Operations Coordinator opportunity. This is an excellent role for someone who thrives in a fast-paced operational environment, has strong sales support and order management experience, and brings advanced Excel skills.

Role:

Merchandise Operations Coordinator Location:

Seal Beach, CA (

Hybrid:

Monday-Thursday onsite / Fridays work from home + Summer Fridays)

Type:

Direct Hire Salary:

$70,000-$75,000 + Bonus (DOE) About the

Role:

This role will serve as a key operational partner supporting day-to-day merchandise operations, sales support, and order flow management for a growing division. Reporting into the VP of Operations, this person will act as a central point of contact across sales, warehouse, operations, and customer support teams to ensure seamless execution, strong communication, and operational excellence.

Key Responsibilities:

• Manage accurate order entry, processing, maintenance, and updates while ensuring compliance with customer and internal requirements
• Oversee order allocation and warehouse flow to support fulfillment accuracy and shipping timelines
• Serve as a primary day-to-day contact for Sales Representatives, providing updates, troubleshooting support, and issue resolution
• Present weekly operational recaps to the sales team, including product availability, shipping updates, order corrections, and key business updates
• Analyze operational data and reporting to support business decisions and process improvements
• Support standardization and documentation of operational workflows to improve efficiency and reduce errors
• Partner cross-functionally with sales, warehouse, operations, finance, and customer support teams

Qualifications:

• 2-3+ years of experience in merchandise operations, sales support, wholesale coordination, or order management
• Luxury, fashion, jewelry, wholesale apparel, or premium consumer goods experience strongly preferred
• Advanced Excel skills are required and will be tested Must be highly proficient in: Pivot Tables VLOOKUPs SUMIFs Reporting / data analysis
• Experience with ERP systems required (RLM preferred)
• EDI experience required
• Strong analytical, problem-solving, and decision-making abilities
• Excellent communication, presentation, and customer-facing skills
• Highly organized with the ability to manage multiple priorities in a deadline-driven environment

Interview Process:

Initial Zoom Interview Second Zoom Interview Final Onsite Interview + Excel Assessment