Chain Manager-Team Leader

Chain Manager-Team Leader Ben E. Keith Company - 3.3 Waco, TX Job Details Full-time 4 days ago Benefits Profit sharing Wellness program Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Computer operation Customer communication Computer literacy Basic math English Company vehicle operation Driver's License Food and beverage industry expertise Leading team collaboration initiatives Customer complaint resolution Full Job Description For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers' expectations. Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine. We are dedicated to the growth and success of our business, our customers, and our employees—continuing our commitment to delivering quality since 1906. The primary duty of the Chain Manager/Team Leader is to manage their sales team to increase sales and share, shelf space share and distribution of product assigned for their assigned territory. This position implements, executes and tracks all company departmental & team goals objectives. This position manages two or more persons, rides along with team members during sales calls, and performs other administrative tasks related to the team.

• Consistently demonstrate and model good management and self-management practices in support of Ben E. Keith culture
• Hire, train, and develop employees
• Act as a mentor by coaching team; communicate best practices
• Monitor and follow up on any issues needing corrective action
• Provide the sales team with all necessary resources in order for them to achieve maximum execution within their assigned area including instruction, sales data and needed equipment
• Promote available Ben E.

Keith training programs including:

Busch Selling Skills, Category Management (SPP), Pricing, Draught Installation, Brand Knowledge, Customer Relations and Merchandising Standards

• Ride with team members to observe, coach and challenge them to improve performance
• Utilize all available sales data (AB Score Card, Budnet, Smart Business Reviews, IRI, Sell Downs, Tap Share Report, AB Marketing, WEARS, Market Share and VIP reports) in order to identify opportunities, develop goals and objectives, and increase sales and distribution while following the Account Level Planning Process
• Track and maintain all Equity Agreement documents
• Ensure all Sales Representatives are in compliance with EA and conduct all required "Team Sell" and "Ride-Withs" for each year
• Continually monitor Sales Representatives' "Time to Sell"
• Monitor daily POS placements, display building, package/brand placements, sales effectiveness, quality control and total execution thereof in the trade
• Manage "controllables" on a daily basis (out-of-code and damaged product, expenses, deliveries, hotshots, and instances of out-of-stock product)
• Manage day-to-day administration (attendance, vacations, sick days, reports, and various paperwork)
• Visit accounts with and without assigned Sales Representatives as often as possible to build on current relationships and gain feedback regarding level of customer service provided by the Sales Representative
• Assess performance of direct reports against established benchmarks and provide feedback
• Develop the sales team; advise and ensure proper training for all members
• Ensure team members adhere to all company policies and procedures
• Conduct regular field-based supervision of employee assignments and tasks
• Investigate and address any customer complaints and address with employee as appropriate
• Respond to accident notification and visit accident scenes involving BEK drivers and/or vehicles
• Complete accident reports, set up drug screens, determine cause of accident and take appropriate measures based on the facts of the incident
• Build healthy business relationships and establish good communication with our retail customers
• Develop and maintain the merchandising schedule based on customer or company needs
• Prioritize multiple, competing priorities
• Maintain and keep clean assigned company vehicle at all times
• Project a friendly, professional image at all times
• Attend meetings as required
• Operate all company equipment safely and in a manner consistent with company policy
• Perform other duties as assigned
• Screen, interview, and hire applicants as needed

Job Qualifications:

Excellent performance in previous BEK career path positions

• Must have the ability to lead others and obtain desired results through motivation, communication, and leading by example
• Strong understanding of beverage industry landscape
• Strong understanding of retail environment
• Ability to learn and use relevant internal computer applications
• Proficiency in Microsoft Office (Word, Excel, Power Point) preferred
• Basic computer skills preferred
• Ability to work in a fast paced environment
• Able to coordinate multiple activities and follow through with commitments
• Good oral and written communication skills and participate well in a team environment
• Must be highly motivated and results oriented, with a strong attention to detail
• Must be organized with the ability to handle multiple priorities
• Ability to perform basic mathematical calculations
• Must be able to read and write English
• Ability to move products weighing up to 165 lbs., stoop, kneel, crouch, talk and hear
• Must be 18 yrs. or older to apply
• Must have a valid Texas driver's license with clean driving record
• Bachelor's degree or its equivalent preferred but not required
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
• Must be able to lift and carry up to 20 lbs Driver safety is important to Ben E.

Keith. We use dash cameras which leverage artificial intelligence to recognize safe driving, capture safety events and improve driver safety performance. The videos are also used to exonerate drivers in accidents. All drivers sign a driver consent form upon hire to confirm their understanding. Ben E. Keith (BEK) Company is one of the largest food and beverage distributors in the United States. We are a family-owned business with a long-standing tradition of supporting the diverse communities in which we live and work. Our competitive employee benefits provide health and financial protection to our employees and their families. Medical, Dental, Vision, Life Insurance Short and Long Term Disability 401K with matching contribution Profit-Sharing Plan (100% company-paid) Employee Assistance Program Wellness Program Educational Assistance Program Paid Vacation and holidays Employee Credit Union We have sought to create an environment in which the contributions of each employee at Ben E. Keith are fully valued. This means more than simply treating one another with respect; it also means considering how all our people can positively impact the quality of the decisions we make about our business. Here at Ben E. Keith, we recognize that our workforce reflects the increasingly diverse nature of our society, and we want to do all we can to take advantage of that diversity with both our external and internal customers. We believe our differences are also our strengths and we want to do all we can to use those strengths to find more creative solutions for the business challenges we face. Ben E. Keith is an equal employment opportunity, affirmative action employer. VEVRAA Federal Contractor Minorities/Females/Veterans/Disabled