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Job Description
Counter Clerk
Job Category:
Clerical and Administrative
Requisition Number:
COUNT006393
ing Details
ed: June 12, 2026
Full-Time
Locations
Showing 1 location
6969 Hwy 31 S
Tanner, AL 35671, USA
Job Details
Description
Position Summary
The Counter Clerk is responsible for creating customer and internal orders, working both independently and on a team. The Counter Clerk must be familiar with machinery, including lift trucks and allied products. Extensive on the job training and e-learning must be successfully completed. The Counter Clerk will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. The Counter Clerk will advance in classification as attitude, skill level, and job performance allows.
Essential Responsibilities & Expectations
Accurately process and complete parts orders with minimal supervision
Assemble hydraulic hoses without supervision
Identify hydraulic hose and fitting size and type; build replacement hoses to match specifications
Operate all material handling equipment in a safe manner
Respond appropriately to customer demands
Maintain valid driver's license and material handling equipment operator certifications
Attend to afterhours call schedule as required
Mentor other parts department employees as needed
Other duties assigned by management as needed
Qualifications
Education
High school diploma or equivalent
Experience
Work experience involving shipping or parts operations related tasks is preferable. Experience using personal computers and basic typing skills are required. Candidates must possess the ability to quickly acquire the following required
Skills and Competencies:
Skills and Competencies
Written communication skills Telephone and verbal communication skills Basic computing skills
Job Training
Area specific parts operations training OSHA required training Material handling equipment operator certification Compliance training
Safety Summary
Working Conditions
Work is normally performed in a Parts Department environment. Limited exposure to physical risk and weather conditions is associated with this position. Sitting for extended periods of time is often required.
Physical Requirements
Speaking Listening Writing Typing Reaching Kneeling Standing Grasping Stooping Lifting items up to 75 lbs. Climbing on ladders Operating material handling equipment
Job Hazards
Slipping, tripping, falling Potential harm from operating office equipment Back and neck strain
Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.
Qualifications
Skills
Required
Verbal Communication
Advanced
Parts Identification
Some Knowledge
Customer Service
Advanced
Written Communication
Advanced
Mechanical
Intermediate
Microsoft Office
Intermediate
Computer
Intermediate
Behaviors
Required
Dedicated:
Devoted to a task or purpose with loyalty or integrity
Team Player:
Works well as a member of a group
Education
Required
High School or Equivalent or better.
Experience
Required
Work experience involving shipping or parts operations related tasks is preferable. Experience using personal computers and basic typing skills are required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.