Parts Specialist
Job
BeaconMedaes LLC
Sacramento, CA (In Person)
Full-Time
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Job Description
Your role BeaconMedaes is seeking a Parts Specialist to join our team. Utilizing a strong technical background in medical gas equipment, the Part Specialist's mission is to generate and maintain field level and corporate level relationships with existing customers. The ideal candidate should promote a customer focus mindset - keeping us first in mind and first in choice. Roles and responsibilities are focused on the following: Parts Sales (90%) - Responsible for parts sales and support for BeaconMedaes, LLC in assigned territory.
- Gaining new leads (proactive lead generation) and converting them into ongoing customers and sales by building lastingconnections and relationships.
- Maintain strong relationships with the customer to sell additional parts in the future and answer any questions they mayhave.
- Assist customers in parts identification, troubleshooting, and order expedition via phone, and email.
- Handle incoming orders, including entry and maintaining/editing sales orders to meet customer demands.
- Provide regular updates as necessary to customers regarding orders, including delivery dates and/or any changes in thestatus of the order.
- Prospect "lost boys" over the phone and through email to proactively generate parts sales with existing customer base.
- Locating new sales opportunities with customers including cold calling and sales campaigns derived from data miningactivities.
- Coordinate order releases, order receipts, and order shipments.
- Upsell part customers to aftermarket services.
Talent Acquisition Team:
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