Assistant Repair & Service Manager

Explorer Marine (founded 1998) is San Diego's premier yacht management and repair company. We are official dealers for Victron Energy, Fischer Panda Generators, Crusader Engines, and other leading marine brands. We service privately-owned yachts generally ranging from 30 to 100 feet in length across all of San Diego's major marinas, and we're actively seeking a motivated Assistant Service Manager to help support our team and continue growing our business. The Role The Assistant Service Manager works directly alongside our Service Manager to keep daily operations running smoothly. This role is the backbone of our office — handling scheduling, estimates, and parts sourcing — while serving as a key resource for our technicians in the field. You'll be trained on our systems, our vendors, and our processes, and over time you'll become a vital resource in our operational processes. What You'll Be Doing On the service side, your responsibilities include: Supporting the Service Manager with daily scheduling of field technicians based on priority, location, and availability Answering incoming calls from new and existing customers, coordinating repair requests, and following up on job status Creating and sending estimates for parts and service to customers Helping to drive the efficiency of our operations and field services On the parts side, your responsibilities include: Researching and sourcing parts from local and online vendors Reviewing parts diagrams and schematics to identify the correct components Ensuring parts are staged and ready on work orders before technicians are dispatched Managing in-stock inventory and keeping part information updated in our systems Shuttling last-minute parts to technicians in the field when needed What We're Looking For Strong organizational skills and attention to detail An aptitude for mechanical or technical systems — hands-on experience is a plus Possess a deep insatiable desire to learn; if you don't know it bothers you until you do Experience, or a desire to be in a customer-facing role with strong communication skills Ability to manage multiple tasks in a fast-paced environment without losing composure Team-oriented, reliable, and punctual

Bonus:

Experience with yachts, boats, or marine environments (not required)

Bonus:

Bi-lingual Spanish/English (not required) Why Explorer Marine and the Yachting Industry? Yachting is a large, technically interesting, year-round and recession-resistant industry; Explorer Marine has been a fixture of San Diego's yachting scene for nearly 30 years. We invest in our people and are looking for long-term team members ready to build a career here. Job Benefits Starting pay of $27/hr based on experience, with room to grow 401(k) Health insurance 2 weeks accrued paid vacation 5 days sick time 9 Paid holidays No nights or weekends Professional yet relaxed work environment with a close-knit team

Job Type:

Full-time Pay:

$27.00 - $30.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): What attracted you to this position? Why would you be an asset to Explorer Marine Services? Explorer Marine is looking to invest in candidates who want a career, not just a job. Is this something you could see yourself doing long-term? What is the most challenging mechanical or electrical repair you've ever been involved in completing? Explain what made it challenging and how you were able to overcome the challenge.

Work Location:

In person