Parts Counterperson

Parts Counterperson Mazda City of Orange Park - 2.0 Jacksonville, FL Job Details 11 hours ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance Gym membership Qualifications Client rapport building Driver's License Driving Stakeholder relationship building Full Job Description Mazda Parts Counterperson Join One of Jacksonville's Best Places to Work — 8 Years Running! The Tom Bush Family of Dealerships is growing, and we are seeking a motivated and customer-focused Mazda Parts Counterperson to join our award-winning team. We offer our associates a team environment, great benefits, and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, and teamwork — this may be the right opportunity for you. If you enjoy helping people, know your way around automotive parts, and want to grow your career with a team that invests in its people, we want to hear from you. Why Join Us? Award-Winning Culture Tom Bush Family of Dealerships has been named one of Jacksonville's Best Places to Work for eight consecutive years. Stability & Growth We are a locally owned, family-operated company with strong roots in the community and a long history of promoting from within. Our average employee tenure is six years, and many of our team members have built lasting careers with us—serving 25 to 40 years with the company. Work-Life Balance We are always closed on Sundays because we value time for rest, family, and personal commitments. Comprehensive Benefits We invest in our team's well-being with a comprehensive benefits package that includes medical, dental, vision, and disability coverage, paid time off to recharge, and a 401(k) with up to a 3.5% company match to help you plan for the future. Wellness-Focused Workplace Wellness-focused programs include fitness challenges, lunch-and-learn sessions, gym discounts, and health incentives that can add extra cash to your paycheck. Supportive, Family-Friendly Environment Professional, respectful workplace committed to safety and employee well-being. What You'll Do Assist retail and wholesale customers at the parts counter by addressing inquiries and processing part purchases. Utilize electronic catalogs and dealer management systems (DMS) to accurately identify and locate parts. Process parts sales, returns, and special orders promptly and efficiently. Coordinate with service technicians to ensure the correct parts are available for all scheduled repairs. Maintain a well-organized, clean, and fully stocked parts counter environment. Track back-ordered parts and communicate updates on status to customers and service advisors in a timely manner. What We're Looking For Applicants must demonstrate exceptional customer service abilities along with strong organizational skills. Availability to work rotating Saturdays is required. A friendly and outgoing personality with a talent for building and maintaining relationships; essentially, a "people person." Capability to operate a vehicle with a valid driver's license. As we maintain a drug-free workplace, all candidates must successfully pass a drug screening. No prior experience is necessary; however, candidates must be eager to learn and teachable. Professional appearance and a strong work ethic are essential. Proficiency with computers and familiarity with basic office software. Knowledge of automotive parts and terminology is a plus. Who You Will Be Reporting To You will report directly to John Regalado, Mazda Parts Manager, who has over 5 years of experience, collaborating closely to ensure accurate and timely processing of all parts inventory and customer orders. This role offers an excellent opportunity to contribute to the parts operations of Mazda City of Orange Park while developing your professional skills in a supportive environment. Tom Bush Family of Dealerships is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment. We make all employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local law. We are committed to creating an inclusive environment where all team members are treated with respect and dignity.