Parts Counterperson

Five Star Ford Stone Mountain is hiring Experienced Ford Parts Counter Team Members Excellent Opportunity Great Work Life Balance Fun Work Environment Opportunity for Advancement within Large Dealer Group Benefits Medical, Dental & Vision Insurance 401K Plan + Match Life Insurance Short & Long Term Disability Insurance Paid Vacation Growth opportunities Paid Training Employee vehicle purchase plans Discounts on products and services Qualifications Prior auto parts sales experience. Ford Parts Experience Preferred Strong interpersonal and time management skills High School Diploma or equivalent Ability to read/interpret safety and maintenance documents Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume Valid driver's license and clean driving record Responsibilities Oversee the parts sales process from start to finish. Communicate with staff and customers in a friendly and professional manner. Converse effectively/efficiently regarding customer parts status. Read and understand the parts catalog when looking up and speaking to specific parts. Answer phone calls, provide price quotes and other information to customers. Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate. Provide high level service to both internal and external customers. Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock. Notify parts manager of out-of-stock parts or shop materials that need immediate attention. Locate out-of-stock parts from outside source and submit an emergency order, if necessary. Make sure all internal requests for parts are billed on service repair order. Receive payment from retail customers or obtains credit authorization. We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.