Parts Associate

Parts Associate - Join the Team at

Key City Harley-Davidson Location:

Dubuque, Iowa Full-Time Position Do you enjoy motorcycles, helping people, and being part of a team that feels more like family than coworkers? At Key City Harley-Davidson, we're looking for an energetic, customer-focused Parts Associate who wants to be part of something bigger than just a job. Key City Harley-Davidson was built on a passion for riding, strong community roots, and creating an exceptional experience for every customer who walks through our doors. Our owners, John and Brody, believe Harley-Davidson is more than a motorcycle—it's a lifestyle, a culture, and a community. We're proud to bring that spirit to riders throughout Northeast Iowa. What You'll Do As a Parts Associate, you'll help riders keep their motorcycles on the road by providing outstanding service and expert support.

Responsibilities include:

Assisting customers in finding the right parts and accessories Working closely with the Service Department to support repair and maintenance needs Receiving, stocking, and organizing inventory Maintaining attractive and accurate merchandise displays Processing parts orders and special orders Following up with customers on ordered parts Helping customers customize and personalize their motorcycles Keeping the parts department clean, organized, and well-stocked Building relationships with customers and creating memorable experiences What We're Looking For Positive attitude and strong work ethic Excellent customer service and communication skills Ability to learn product knowledge quickly Strong attention to detail and organizational skills Team-player mentality Basic computer skills Motorcycle or powersports knowledge is a plus, but we can teach the right person Retail, automotive, powersports, or parts experience preferred but not required Why You'll Love Working Here Competitive pay Paid time off and benefits package Employee discounts on motorcycles, parts, accessories, and apparel Opportunities for training and career growth Supportive leadership team Fun, fast-paced environment Work around motorcycles every day Be part of local events, rides, and the Harley-Davidson community Who Thrives Here? The best Parts Associates aren't just parts people—they're problem solvers. They enjoy helping customers, learning new products, staying organized, and being part of a team that genuinely enjoys coming to work. Whether you're an experienced parts professional, a motorcycle enthusiast, or someone looking for a career with growth opportunities, we'd love to meet you. Ready to Ride With Us? Join the team at Key City Harley-Davidson and help create unforgettable experiences for riders throughout the Midwest. Apply today and become part of the Key City Harley-Davidson family. Passion. People. Motorcycles. That's what we're all about.

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Application Question(s): Are you available to work weekends?

Experience:

Customer service: 1 year (Preferred) Ability to

Commute:

Dubuque, IA 52003 (Required)

Work Location:

In person