HVAC Counter Sales I

HVAC Counter Sales I Job at in Louisville, KY

Position:

HVAC Counter Sales I

Company:

Job Location(s): Louisville, KY

Start Date:

Employment Term:

Regular

Employment Type:

Full Time

Starting Salary Range:

Not Provided

Required Education:

Open

Required Experience:

Open

Required Security Clearance:

None

Related Categories:

Warehousing and Factory Work, Skilled Trades - HVAC, RetailWholesale - Sales and Counter Position Description

Job Title:

Counter Sales I Full Time Non-Exempt

Location:

Louisville, KY

Reports To:

Branch Manager

Attention Applicants:

We are requesting that you submit your application with a resume attached OR complete question #5 with a full account of your work history. If you do not have a resume, please enter NA in the resume text box. Any questions? Please contact Meghan Allen in

HR 1-888-240-3636

: Counter Sales position that includes answering telephone calls, locating items, servicing customers, using a computer to generate invoices, loading item(s) in customer's vehicle, and delivering a product to customer location. Uses all available resources to locate products. Maintains self-service area along with creating and maintaining branch displays. Good interpersonal skills are necessary to service customers in the branch, on the telephone, or at the delivery site. Pre-employment screening is required.

Responsibilities Include:

Process customer orders, maintain communication with customers, and provide all necessary updates in a timely manner. Complete customer sales by means of data entry, product verification, and payment collection. Provide expert-level customer service through effective communication efforts in person and by telephone. Warehouse duties include shipping and receiving, order processing, delivery, and inventory. Ability to handle difficult situations with diplomacy and tact. Team player who works productively with a wide range of people. Can recommend alternate products based on cost, availability, or specifications. Build and maintain professional relationships with customers. Multi-task in an effort to complete all responsibilities and duties in a timely and productive manner.

Preferred Qualifications:

Basic understanding of Heating and Cooling systems (matrix). Knowledge of basic math skills. Ability to read invoices, catalogs, stock numbers, and descriptions to accurately identify items. Heavy lifting. Knowledge of material handling equipment in order to safely move products weighing more than 70 pounds. Valid driver's license, safe driving record; ability to operate manual transmission if applicable.

Work Environment:

Fast-paced environment where frequent interruptions may occur. Requires frequent bending, climbing, movement, and lifting during physical loadingunloading of trucks and when stocking products. The employee is occasionally exposed to extreme cold and extreme heat. The work schedule is typically Monday through Friday and some Saturdays (half day). This is a safety sensitive position. Successful completion of pre-employment screens is required and must be 18 years of age to operate a forklift.