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Auto Parts Counter Sales Representative
Job
Confidential
Ann Arbor, MI (In Person)
$37,440 Salary, Full-Time
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Job Description
A reputable and growing chain of auto parts stores is currently looking for applicants for full-time auto parts counter sales positions in the Ann Arbor, MI surrounding area. Applicants must possess good verbal communication skills, salesmanship, high levels of customer service, team player attitude and have knowledge of auto parts. The position includes taking orders ordered in via phone and helping retail customers in store find parts. Automotive knowledge and customer service experience are a plus. This position also includes but not limited to:
- Work with the Manager to better communications / service.
- Use electronic and paper catalogs to source automotive parts for customers.
- Answer phones according to company procedures
- Look up parts accurate and offer customers all options.
- Always tell the customer what you can do for them
- Always ask for add-on sales
- Process returns promptly, accurately and hassle free.
- Customer service follow-up
- Help train less experienced team members.
- Participate in inventories and periodic cycle counts
- Keep management informed of competition
- Handle yourself as a professional, set an example