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Parts Specialist
Job
Williams Auto World
Lansing, MI (In Person)
$39,000 Salary, Full-Time
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Job Description
Parts Specialist Williams Auto World Lansing, MI Job Details Full-time $16.50 - $21.00 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Vendor relationship building Communication with suppliers Establishing vendor partnerships Maintenance inventory management Automobile maintenance requirements Multilingual Phone communication In-person customer service CMMS Working in the automotive repair industry Attention to detail Vendor relationship management Organizational skills Negotiating purchasing contracts Retail math Client interaction via phone calls Full Job Description Job Overview We are seeking a dynamic and detail-oriented Parts Specialist to join our automotive team! In this vital role, you will be the go-to expert for parts inventory, customer inquiries, and vehicle maintenance support. Your enthusiasm for automotive repair and service will drive your success as you assist customers, manage stock levels, and ensure seamless order fulfillment. This position offers an exciting opportunity to work in a fast-paced environment where your organizational skills and automotive knowledge make a real impact. If you thrive on helping others and possess excellent communication skills, this is the perfect role for you to accelerate your career in automotive retail and service! Duties Provide exceptional customer service by assisting customers with parts selection, vehicle diagnostics, and repair needs Manage inventory control through accurate stock monitoring, ordering, and stock replenishment using inventory management systems like CMMS (Computerized Maintenance Management System) Process sales transactions efficiently using POS (Point of Sale) systems while handling cash and credit card payments with professionalism Collaborate with technicians and service advisors to ensure timely order fulfillment for vehicle repairs and maintenance Maintain organized shelves and storage areas, stocking parts systematically to optimize accessibility and inventory accuracy Utilize automotive diagnostics tools to identify parts requirements and support vehicle repair processes Communicate effectively with customers in multiple languages (bilingual/multilingual capabilities preferred) to enhance customer experience and resolve inquiries promptly Requirements Previous dealership or retail sales experience in an automotive parts environment is highly preferred Strong knowledge of automotive repair, vehicle maintenance, and automotive service procedures Proficiency in inventory management software such as CMMS; familiarity with Microsoft Excel is a plus Excellent organizational skills with keen attention to detail for inventory control and order accuracy Ability to perform retail math calculations accurately for pricing, discounts, and stock assessments Effective negotiation skills to manage supplier relationships and secure favorable terms Bilingual or multilingual abilities to serve diverse customer needs effectively Strong communication skills, phone etiquette, and customer service orientation are essential Basic understanding of automotive diagnostics tools and maintenance procedures is advantageous Join us as a Parts Specialist where your expertise fuels our success! Bring your passion for cars, your knack for organization, and your dedication to delivering outstanding service. Together, we'll keep vehicles running smoothly while creating memorable experiences for our customers!