Service Coordinator

Job Title:

Service Coordinator / Parts Manager Job Description The Service Coordinator supports the maintenance and repair operation by coordinating parts, scheduling service, and ensuring technicians have what they need to complete work efficiently. This role works closely with pump technicians and uses an ERP system to track repairs, parts, and service activities. It is an excellent opportunity for someone with parts or service coordination experience who enjoys a fast-paced, hands-on industrial environment and wants to learn and grow in a small, organized facility. Responsibilities Coordinate and order parts needed for maintenance and repair activities, ensuring accurate and timely availability. Work closely with pump technicians to understand repair needs and align required parts and materials. Follow and update work orders and service activities in the ERP system, maintaining accurate records of repairs, parts usage, comments, and notes. Use a tablet and related software to document repairs, take pictures, and enter detailed notes for each job. Coordinate with vendors to obtain pricing, place orders, track deliveries, and resolve any issues with parts or shipments. Collaborate with customer service and clients to schedule service work, confirm appointments, and communicate status updates. Support inventory control by tracking parts usage, monitoring stock levels, and helping maintain an organized parts area. Assist with troubleshooting by gathering information from technicians and clients to help identify required parts and services. Prepare and process purchase orders for parts and materials in alignment with company procedures. Use email and Outlook to communicate with internal teams, vendors, and clients regarding service schedules, parts status, and follow-ups. Participate in onboarding and supporting new processes or tools related to service coordination and parts management. Contribute to a positive, team-oriented environment by being reliable, engaged, and willing to take initiative on tasks that support the service team. Essential Skills Experience coordinating and ordering parts in a maintenance, repair, or service environment. Background in parts coordination such as tool crib, auto parts, or similar parts-focused roles. Ability to coordinate effectively with vendors and clients regarding parts, pricing, and service schedules. Strong computer skills with the ability to quickly learn and navigate an ERP system. Comfort using a tablet to track repairs, upload pictures, and enter comments and notes. Proficiency with Outlook and email for daily communication and follow-up. Understanding of maintenance and service operations and how parts support repair activities. Demonstrated reliability, strong work ethic, and consistent attendance. Team-oriented mindset with a proactive, positive attitude and willingness to support others. Additional Skills & Qualifications Pump repair experience or prior work as a maintenance or service coordinator. Experience working alongside technicians in an industrial or maintenance setting. Familiarity with inventory control practices and maintaining organized parts storage. Experience with service advising or coordinating service schedules. Comfort using collaboration tools such as SharePoint for documentation and information sharing. Ability to troubleshoot basic service coordination issues by gathering and organizing information from multiple sources. Strong organizational skills and attention to detail when tracking parts, repairs, and documentation. Willingness to learn specific pump parts and systems quickly. Why Work Here? You will join a small, organized facility where your contributions are visible and valued, and where there is meaningful opportunity to learn and grow. The environment emphasizes personality, teamwork, and a positive attitude, allowing you to build strong relationships with technicians and colleagues. You will gain hands-on experience with service operations, ERP systems, and industrial equipment, creating a solid foundation for long-term career development in maintenance and service coordination. Work Environment This role is based in an industrial, non-climate-controlled shop environment, where you work closely with pump technicians and parts inventory. The facility is organized and operates as a small, collaborative team focused on efficient service and repair. The position follows a first-shift schedule, typically 7:00 a.m. to 3:30 p.m., for approximately 40 hours per week, with occasional overtime that may arise based on workload but is not guaranteed. You will regularly use an ERP system, tablet, SharePoint, Outlook, and email to manage parts, track repairs, and communicate with vendors and clients. Job Type & Location This is a Contract to Hire position based out of Oak Park, MI. Pay and Benefits The pay range for this position is $24.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Oak Park,MI.

Application Deadline This position is anticipated to close on Jun 10, 2026. About Aerotek We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.