Technical Service Agent 1

Technical Service Agent 1 Grizzly Industrial Inc - 3.6 Springfield, MO Job Details Full-time $18 - $21 an hour 20 hours ago Benefits Paid training Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Qualifications Computer operation Computer literacy Typing Machine minor repairs Full Job Description

MACHINE SERVICE REPRESENTATIVE POSITION

Enjoy carpentry or mechanical work but ready to reduce physical labor? We have the perfect position for you!

Salary:

$18.00 to $21.00/hour

Benefits Eligible Hours:

Full Time Start Date:

Monday, August 5th

Location:

Springfield, MO Grizzly is seeking individuals with strong troubleshooting abilities to problem solve with our customers over the phone. A high level of carpentry or mechanical understanding through previous employment and/or personal experience is required. Knowledge of woodworking, metalworking and/or electrical systems is a plus but not required as we offer extensive paid training.

Job Responsibilities:

Answering inbound calls Answer pre-purchase questions on machines Troubleshoot machine problems Check inventory on machines and parts Place customer orders and optimize customer satisfaction Perform miscellaneous projects and work in other departments per company need.

Job Requirements:

Ability to use, repair, and maintain machines and tools Detail oriented Excellent verbal and written communication skills Computer literate with the ability to type 20

WPM Diploma or General Education Degree Benefits:

Medical, dental, and vision insurance plans Paid vacation and holidays 401(k) matching plan Employee discount FSA/HSA Disability and life insurance

EAP About Grizzly:

www.grizzly.com Grizzly Industrial, Inc. was founded in 1983 and has become one of the largest providers of woodworking and metalworking machinery, tools, and related accessories. We provide high-quality products at the lowest possible prices through a strong internet and catalog presence. Grizzly was the first tool and machinery company to have a website over two decades ago. As a company, we value a strong work ethic and promote a corporate structure that is professional, collaborative, and organized. We place a strong value on respect, ethics and integrity and promote a positive, cooperative, and fast-paced environment. Grizzly is a drug-free and equal employment opportunity employer.