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Counter Sales

Job

Cross Technologies Inc.

Asheville, NC (In Person)

Full-Time

Posted 6 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/23/2026

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Job Description

Counter Sales Cross Technologies Inc. - 4.3 Asheville, NC Job Details Full-time 2 hours ago Qualifications Basic math High school diploma or GED Productivity software Technical Proficiency Full Job Description Cross Company is a 100% employee owned company that has been innovating the Industrial World since 1954, applying advanced technologies and services to increase our customers' efficiency, reduce risk, and improve quality across a multitude of industries. This Counter Sales is a vital part of our Hose and Fittings Group, operating on the front line of industrial service and custom fabrication. Check out what our associates love about their job here !
ESSENTIAL FUNCTIONS
Provide exemplary customer service and sales to counter customers by prompt, knowledgeable, accurate and courteous responses to customer requests, and provide support to phone customers when needed. Fabricate tube and hose assemblies to customer specifications while meeting Parker and Cross Company standards. Perform all inventory control related functions including shipping, receiving, cycle counting, and reconciliation. Maintain a safe, clean, and organized warehouse. Negotiate prices with customers to secure desired business while maximizing gross profit margins on all transactions. Continuously improve and apply product knowledge to become recognized by customers and Account Managers as technically proficient.
ADDITIONAL RESPONSIBILITIES
Customer Service/Inside Sales/Hose Assembly Process counter customer orders to meet company performance matrix guidelines. Respond to inquiries about technical services and product training, product availability, pricing, credit terms, FOB terms, delivery, product selection, & related information. Issue quotes using Trend and Microsoft Office. Understand the needs of customers and be able to specify and fabricate hose assemblies to satisfy them profitably. Able to meet technical expertise levels as follows: Recognize information required to properly specify a hose or other related product Recommend the appropriate hose and related products based on information furnished by the customer Read engineering drawing and dimensional specifications Recognize major features, advantages, & benefits of our products Pass Hose Certification requirements and earn Parker PTC certifications. Other Communicate all significant customer and supplier issues to Retail Sales Manager. Complete all assigned individual performance and development goals. Perform various, miscellaneous tasks and projects as directed.
EDUCATION & EXPERIENCE
Prefer one year experience with basic warehouse equipment and procedures High School diploma or GED required
REQUIRED BEHAVIORAL COMPETENCIES
Team work oriented Customer focused Ability to multi-task Self-Motivated Mechanical aptitude Problem solving abilities Good judgment Handle stressful situations well Responsive Creative Ability to work with limited supervision Communication Organization Detail oriented
REQUIRED FUNCTIONAL COMPETENCIES
Basic math - particularly addition and subtraction of fractions Basic reading skills Basic PC-MS office skills Basics of warehouse operations and terminology
PHYSICAL & MENTAL REQUIREMENTS
Ability to lift 50 lbs.