Parts Warehouse PT

Summary Description:

Performs various logistic and stocking duties related to the receiving, selling, and delivering parts and accessories that contribute to the efficient, safe, and profitable operation of the dealership's parts department. Ongoing responsibility for assisting with the counterpart's sales and customer service responsibilities.

Job Responsibilities:

Parts Department:

Receipt parts and inspect them for damage Stock Parts, keep stock parts orderly on the shelves Pick parts and stage for customer pick up or delivery Provide service technicians with parts as required. Performs housekeeping tasks that maintain the cleanliness of the parts department. Processes cores, warranties, and returns. Attend training as prescribed by management. Use dealership equipment and resources safely and proficiently. Perform other tasks as required by the Parts Manager. Perpetually work to make processes more efficient.

Customer Service:

Greeting and acknowledging all customers they come in contact with. Conduct all actions with integrity. Treat customers fairly and with honesty. Demonstrate our commitment to superior customer service and ethical business practices Keeps themselves groomed and clothed per the dealership guidelines.

Job Qualifications:

Ability to speak effectively one on one Ability to effectively listen Ability to interpret customer needs Basic computer skills High School Diploma or GED Equivalent Good organizational skills

Physical Demands:

The noise level in the work environment can be loud Requires ability to work in the heat in the summer and cold in the winter. Frequently required to bend, stoop, crouch, reach, handle tools and lift more than 50lbs.

Balance and awareness:

The candidate will frequently work near moving mechanical parts and will be potentially exposed to battery acid, gasoline, cleaning, and/or other toxic materials commonly found in motor vehicle service departments

Commitments:

Treat all employees and customers somewhat, courteously, and with dignity Maintain positive relationships with customers, other employees, and owners Be early, flexible, and available for scheduling Focus on Quality & Service Be neat and clean Wear uniform and name badge every day Demonstrate an interest in growing the parts business