Automotive Parts Counterperson

Automotive Parts Counterperson Capital Nissan of Wilmington - 3.5 Wilmington, NC Job Details Full-time 19 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Customer communication Full Job Description Join the Team That Keeps Our Service Department Moving At Capital Automotive Group , our Parts Counterpeople are a vital part of delivering an exceptional customer experience. You'll work closely with our service technicians, advisors, and retail customers to ensure the right parts are available when they're needed. If you're organized, customer-focused, and thrive in a fast-paced environment, we'd love to meet you. What You'll Be Doing Assist service technicians and retail customers by identifying and supplying the correct parts. Maintain accurate inventory records and assist with stocking and organizing inventory. Process parts orders, invoices, and warranty transactions accurately. Receive, inspect, and properly label incoming shipments. Communicate with vendors to source parts when needed. Maintain a clean, organized, and professional parts department. Monitor inventory levels and notify management of shortages or fast-moving items. Work collaboratively with the service department to maximize efficiency and minimize vehicle downtime. Deliver exceptional customer service during every interaction. What We're Looking For Previous automotive parts experience preferred. Knowledge of automotive systems, parts catalogs, and dealership software is a plus. Strong customer service and communication skills. Excellent organizational skills with attention to detail. Ability to multitask in a fast-paced dealership environment. Basic computer proficiency. Valid driver's license with an acceptable driving record. Ability to lift up to 50 pounds and spend extended periods standing, walking, and moving inventory. What We Offer Competitive pay Medical, Dental & Vision Insurance 401(k) with Company Match Paid Time Off & Paid Holidays Company-paid Life Insurance Employee Assistance Program Employee Vehicle Purchase Program Ongoing Training & Career Development Opportunities for Advancement within one of the region's fastest-growing automotive groups Why Capital? Because great careers start with the right environment. Capital Auto Group is home to 1,500+ team members across 20 automotive and powersports franchises. We're family-owned, growth-focused, and committed to building careers — not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters. You belong at Capital. Capital Auto Group is an equal opportunity employer committed to diversity, inclusion, and a workplace where everyone can succeed.