PARTS COUNTER ASSISTANT

Join a close-knit dealership team where customer service matters and no two days are exactly the same. This hands-on position combines customer support, parts ordering, inventory accuracy, and day-to-day dealership assistance. Previous industry experience is helpful, but we are prepared to train the right person.

WHAT YOU WILL DO

• Welcome customers, answer incoming calls, and direct questions to the appropriate department.
• Use electronic parts diagrams and catalogues to identify the correct parts for customer and dealership needs.
• Prepare quotes, place parts orders, provide status updates, and contact customers when orders arrive.
• Receive shipments, verify contents against packing documents, and stock shelves accurately.
• Maintain current bin locations, inventory quantities, and organized parts storage areas.
• Support cycle counts, larger inventory counts, and research negative or inaccurate quantities.
• Create manufacturer or supplier support cases when part-number or order assistance is required.
• Process payments for parts and, when needed, service invoices; open and close the cash drawer.
• Work closely with the Parts Manager and support the parts, service, and sales teams as needed.

WHAT WE ARE LOOKING FOR

• Demonstrated reliability, punctuality, and a strong sense of accountability.
• Strong customer service and communication skills, including comfort speaking with customers throughout the day.
• Excellent attention to detail when working with part numbers, quantities, pricing, and payments.
• The ability and willingness to learn new products, systems, parts diagrams, and technical information.
• Sound judgment, independent thinking, and the ability to solve routine problems without constant supervision.
• A team-first attitude and a collaborative mindset and clear, respectful communication are important to success in this role.
• Previous automotive, powersports, retail parts, inventory, or dealership experience is an asset, but not required.

WHAT PLATINUM MOTOR SPORTS OFFERS HEALTH COVERAGE

Employer-paid Blue Cross Blue Shield single medical plan after three months.

PAID TIME OFF 40

hours of paid vacation after one year; 80 hours after two years.

PAID HOLIDAYS

Paid holidays as part of the full-time employment package.

TRAINING PROVIDED

No direct parts experience required for a capable and motivated learner.

WEEKDAYS ONLY A

consistent Monday-Friday schedule with no regular weekend shifts.

ROOM TO GROW

Opportunity to build broader parts and dealership operations experience.

WHY JOIN US

Platinum Motor Sports is a smaller, collaborative dealership where people work together across departments. The pace can change quickly, but the team is supportive, communication is direct, and employees have the opportunity to develop a broad understanding of the business and contribute across multiple areas of the dealership

Pay:

$20.00 - $23.00 per hour

Benefits:

Health insurance Opportunities for advancement Paid time off

Work Location:

In person