Parts Specialist

Now Hiring - PARTS

SPECIALIST

Swanston Equipment - Bobcat of Fargo Are you ready to keep the wheels turning and the tracks rolling? We're looking for a dynamic Parts Specialist to join our team! If you love finding solutions, helping people, and making sure everyone gets exactly what they need—whether they're a colleague or a customer—you'll fit right in. From tracking down elusive parts to delivering top-notch service from start to finish, you'll be the go-to hero for every parts challenge. Join us and make every day a rewarding adventure! What you'll do: Provide exceptional service to customers, over the phone, via the internet, or face-to-face, with their equipment parts purchases Communicate with vendors to order and purchase parts as requested by customers, verify part numbers using the appropriate catalogs, and prepare purchase requests accordingly Load and unload freight using a forklift and complying with all applicable safety measures for usage Proactively communicate with internal and external customers with parts on order, providing regular status updates Receive customer payments for parts transactions and balance the parts cash drawer Verify all incoming parts inventory against invoices, then stocking supplies in appropriate bins Maintain a pending file of purchase orders Code invoices for accounts payable Accurately maintain parts inventory Learn and maintain a thorough understanding of models, features, and benefits of all products Maintain certifications required by various vendors, staying up-to-date with the latest trends and market information using current knowledge of products, parts, and designs required or available for purchase Ensure work area is kept clean and in an orderly fashion Perform additional tasks and duties as assigned What you'll bring: High school diploma or GED 2+ years working in a dealership environment preferred Exceptional customer service skills Self-motivation with the ability to work independently as well as within a team Strong written, verbal, and interpersonal communication skills Active listening with a curiosity for learning Strong time management, organization, and prioritization skills Keen eye for detail, quality and efficiency Calmness in the face of pressure and the ability to adapt Positivity, good attitude and a desire to help and be a part of a team Proficient computer skills and willingness to learn new systems Swanston will provide: Great, employee centric work environment that promotes happiness, healthiness, and safety! A team that shows up with integrity, leads with empathy , stays curious , and follows through with commitment . You'll work with people who appreciate accuracy, move fast (but don't cut corners), and celebrate the small wins—like catching an issue before it becomes a fire drill. Robust, total compensation package including, but not limited to: Great, competitive pay Monthly cell phone allowances Annual boot reimbursements 8 company-paid holidays PTO accruals starting day one Paid parental leave, Medical, dental, and vision insurances Employer paid long-term disability and group life insurance HSA, FSA, Dependent care spending account, and so much more! Swanston Equipment is an Equal Opportunity Employer.