Parts Counter Person Previous Experience Required

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Parts Counter Associate , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. Responsibilities and Qualifications The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone. Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner Inform customers of companion part requirements while ensuring the customer is exposed to the full product line Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable Pull and fill orders from stock Notify parts manager of out-of-stock parts or shop materials that need immediate attention Notify all necessary parties when special ordered parts have been received Pull orders and ensure sure all parts are tagged with customer names and job number Follow department policy and instructions on the special ordering of parts, plus S.O. aging Follow up on back-ordered parts and replenishes assigned inventory daily Maintain a prompt, efficient and timely flow of paperwork Makes sure all internal requests for parts are billed on service repair order Verifiy will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required Receive payment from retail customers or obtain credit authorization Assist outside sales representatives with their orders Excellent communication and customer service skills, and able to maintain a professional image and demeanor Ability to multi-task in a fast paced environment Strong computer & phone skills is required (Internet, MS Outlook) Must be at least eighteen years of age Must have a valid Driver's License Total Rewards In order for you to be your best for our customers, you have to be healthy, financially-secure and continue to develop your skills and expand your knowledge. Competitive weekly pay 401k plans with company matching for most full-time and part-time team members Health care - medical, dental and vision insurance plan Employee referral program with bonus opportunities

Work Remotely No Job Type:

Full-time Pay:

$40,000.00 - $85,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Schedule:

Monday to Friday Weekends as needed

Work Location:

In person