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Auto Parts Counterperson
Job
Hudson Cadillac Buick GMC
Highland, NY (In Person)
$62,500 Salary, Full-Time
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Job Description
Job Summary If you have the required experience, join Hudson Cadillac Buick GMC, a family owned dealership, as an Auto Parts Counterperson, where your enthusiasm for automotive excellence and customer service will drive success! In this vital role, you will be the friendly face and knowledgeable resource for customers and technicians seeking auto parts and accessories. Your expertise will ensure efficient inventory management, accurate order fulfillment, and exceptional service that keeps vehicles running smoothly. If you thrive in a fast-paced environment and love helping others get back on the road, this is the perfect opportunity to accelerate your career in automotive retail! Duties Assist customers in identifying and selecting the correct auto parts and accessories, providing expert advice on automotive diagnostics, repair, and maintenance needs Manage inventory control by stocking shelves, conducting regular stock checks, and utilizing inventory management systems such as CMMS (Computerized Maintenance Management System) to ensure product availability Process sales transactions accurately using POS (Point of Sale) systems while handling cash, credit card payments, and cashiering responsibilities with professionalism Collaborate with the sales team to promote automotive service offerings and aftermarket products through effective marketing strategies Maintain organized work areas by stocking parts efficiently, managing order fulfillment, and ensuring a clean retail environment Communicate clearly with customers via phone etiquette to answer inquiries, provide technical support, and schedule appointments when necessary Support dealership or retail sales goals by leveraging negotiation skills to upsell products and enhance customer satisfaction Skills Strong knowledge of automotive diagnostics, vehicle maintenance, automotive repair, and automotive service procedures Excellent communication skills in multiple languages or bilingual abilities to serve diverse customer bases effectively Proficiency with inventory management software like CMMS and Microsoft Excel for tracking stock levels and analyzing sales data Experience with POS systems, retail math, and order fulfillment processes to ensure accurate transactions and inventory accuracy Demonstrated organizational skills for stocking, inventory control, and maintaining a tidy workspace Ability to negotiate effectively with customers to meet their needs while achieving sales targets Familiarity with dealership experience or retail sales environments enhances your ability to succeed in this role Embark on a rewarding career where your automotive knowledge meets exceptional customer service! We are committed to supporting your growth through ongoing training. If you're passionate about cars and helping people get back on the road quickly and safely—apply today!