Outside Parts and Service Sales

Outside Parts and Service Sales Kenworth Northeast Group - 3.7 Rochester, NY Job Details Full-time $45,000 - $55,000 a year 22 hours ago Benefits Paid training Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Driver's License Computer hardware Customer complaint resolution Stakeholder management Automotive parts and accessories knowledge Full Job Description Kenworth Northeast is an independently owned truck dealership supplying the northeast region with The World's Best® heavy and medium duty trucks and parts. For more than a decade, Kenworth Northeast has operated Full-Service Dealerships providing best-in-class service and parts to the World's Best customers. We are entering an exciting period of growth and looking for people who share our passion for excellence and our vision for the future. Kenworth Northeast is currently looking for an experienced Outside Part and Service Salesperson to work at the Rochester, NY location. You will be responsible for the day to day outside sales operations associated with KW Parts Department. Sells parts, equipment, tools and accessories for commercial trucking vehicles, to assigned clients and customers. Utilizes company or personal vehicle to travel to customer site throughout the day to identify type of parts needed within the department and across clientele. Pay rate is $45,000-$55,000 annually plus uncapped commission potential. One year of related experience with the automotive parts industry Excellent verbal and written communication skills Experience dealing with the public in sales/service capacity Excellent computer skills, including hardware and software Ability to travel within assigned territory Valid driver's license with satisfactory motor vehicle record to fall within company guidelines. The physical demands are representative of the role and must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift 50 pounds. Sitting for prolonged periods of time inside a vehicle. Identify maximum sales volume and develop realistic sales projections for assigned accounts. Oversee operations of assigned accounts; advise or assist customers/clients in areas including, inventory selection and control, service availability, and new products and services. Interact with key stakeholders on an ongoing basis, which includes calling current and prospective accounts. Process orders, introduce new products and promotions, reemphasize existing products/services and provide literature as necessary. Complete weekly customer call sheets, which includes a written summary of calls made, the action items, and deliverables. Maintain expense budget and monitor personal expenses within the approved budget; submit weekly expense report for approval. Perform other duties as assigned by supervisor Investigate and refer customer complaints to the appropriate Department Manager and/or Branch Manager. Provide assistance on an as needed basis to counter personnel with orders, deliveries, returns, and inventory. Knowledge of principles and processes for providing customer and personal service Knowledge of business management including strategic planning and leadership technique Knowledge of laws, policies, procedures and regulations Knowledge of relevant parts and tools, including their designs, uses, repair, and maintenance What you can expect from us: At Kenworth Northeast, our mission to provide an exceptional customer experience starts with you! That is why we offer a comprehensive benefits package that goes above and beyond for our dedicated employees. We recognize that the success of our company depends on the success of the individual, as well as the team. Here is what you can expect from us: 4 medical plan options; employer subsidized Dental and vision Company paid & supplemental life insurance/AD&D Short term & long term disability; group insurance rates Health Savings Account with company contribution Fidelity 401k plan with company match Flexible Paid Time Off Six paid holidays observed per year Employee Assistance Program Paid training and opportunities for growth and development Annual subsidized safety shoe program If this sounds like the opportunity you've been waiting for, submit your resume today to learn more about what Kenworth has to offer you! Kenworth Northeast is an Equal Opportunity Employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees