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Parts Sales Representative
Job
Foster F. Wineland Inc.
Saint Marys, PA (In Person)
$52,500 Salary, Full-Time
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Job Description
Foster F. Wineland, Inc., a John Deere Construction and Forestry equipment dealership is seeking a person to fill a Parts Sales Representative position at our St Marys, PA location. Responsible for selling, receiving, and delivery of parts and accessories. In addition performs in-store customer service, overall organizational promotion, and stocking duties.
Position Specifics:
Department:
Parts Reports To:
Parts Manager Supervises:
None Purpose:
Selling service parts, bulk fluids, attachments and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers.Responsibilities:
- Quickly establish rapport and relationship with customers
- Provides quality customer experience through knowledge, use of systems, and process execution
- Provides parts recommendations including alternatives that meet customers' needs
- Fulfills online orders in timely manner
- Effective use of computer applications including Sales Manual, JD Parts®, Parts Expert®, JD Point®, PartsAdvisor®, barcode system and Dealer Business System
- Supplies Service Technicians with parts as required
- Assists with preparing and maintaining professional showroom image and merchandise displays
- Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead
- Assists in keeping parts department clean and orderly
- Assists in maintaining all departmental tools and equipment in good working order
- Proactively seek and participate in available company‐sponsored training, in an effort to develop and advance knowledge base and skill set
- Maintain a constant commitment to teamwork and exemplary customer service
- Safely operate a forklift and other related equipment as needed
Experience, Education, Skills, and Knowledge:
- 3+ years previous experience as a parts sales professional or related experience
- Must display outstanding follow-up and customer service skills
- Proficiency with computers and all aspects of Microsoft Office
- Advanced parts and machinery knowledge
- Ability to connect with customers, maintain professional image, establish rapport
- Understands basic selling processes
- Ability to use computer applications including JD Parts®, Parts Expert®, JD Point®, PartsAdvisor®, barcode system and Dealer Business System
- Ability to work in a team environment
- Ability to lift items weighing up to 75 lbs.
- Ability to operate a forklift and other related equipment