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Job Description
Adventure X Motoplex — Watertown, SD Adventure X Motoplex is growing, and we are looking for a motivated, dependable person to join our powersports dealership team. This position is a mix of sales, customer service, title/admin work, parts lookup, service scheduling, and general dealership support . Mechanical ability or experience assembling powersports units is a strong bonus, but not required for the right person. This is a great opportunity for someone who enjoys powersports, likes working with people, and wants to be involved in multiple parts of a dealership rather than doing the same thing every day. Position Overview The Powersports Sales & Operations Associate will help customers through the sales process, assist with paperwork and title work, look up parts, answer basic service questions, and schedule service appointments. This person will also help keep the showroom organized, follow up with leads, and support the day-to-day operations of the dealership. The ideal candidate is friendly, organized, willing to learn, and comfortable handling both customer-facing and behind-the-scenes responsibilities. Main Responsibilities - Sales & Customer Service The primary responsibility of this role is helping customers find the right powersports unit for their needs. This includes greeting customers, answering questions, explaining features, discussing available models, and helping customers compare options.
Responsibilities include:
Greeting showroom customers in a friendly and professional manner. Responding to phone calls, messages, online leads, and Facebook Marketplace inquiries. Helping customers compare ATVs, side-by-sides, motorcycles, snowmobiles, scooters, carts, and other powersports products. Learning product features, benefits, pricing, rebates, financing options, and available inventory. Following up with potential buyers in a timely and professional way. Helping prepare quotes, purchase documents, and customer information. Keeping customers informed during the buying process. Assisting with unit walkarounds and basic product demonstrations. Helping keep the sales floor clean, organized, and presentable. Representing the dealership in a professional, honest, and helpful manner. Title Work, Paperwork & Administrative Duties This position will also help with the paperwork side of unit sales. Accuracy and attention to detail are very important.
Responsibilities include:
Assisting with purchase agreements, buyer information, and sales paperwork. Helping complete title and registration documents. Reviewing paperwork for accuracy before submission. Communicating with customers about required documents, signatures, or information. Helping organize deal jackets and customer files. Tracking paperwork status and following up when needed. Working with management to make sure each sale is documented correctly. Learning state-specific requirements for titles, liens, MSOs/MCOs, and registration forms. Maintaining organized records for sold units. Parts Lookup & Parts Counter Support This role may also assist customers and technicians with parts lookup and ordering.
Responsibilities include:
Looking up OEM and aftermarket parts using parts diagrams, catalogs, and online systems. Helping customers identify the correct parts for their machine. Answering basic parts availability and pricing questions. Creating parts quotes or orders. Communicating with customers when parts arrive. Helping receive, organize, and stock parts when needed. Working with the service department to make sure repair or assembly parts are ordered correctly. Learning common maintenance items such as oil filters, air filters, belts, batteries, tires, spark plugs, and fluids. Service Questions & Appointment Scheduling This person will help support the service side of the dealership by answering basic service questions and booking appointments.
Responsibilities include:
Answering basic customer questions about maintenance, repairs, break-in service, accessories, and common service needs. Scheduling service appointments and gathering customer/machine information. Writing down customer concerns clearly for the service department. Helping create or organize service work orders. Communicating estimated timelines and service updates when appropriate. Coordinating with technicians or management when a customer question requires mechanical knowledge. Helping customers understand recommended maintenance intervals and basic service requirements. Making sure service appointments are documented accurately.
Mechanical / Assembly
Support — Bonus Skill Mechanical experience is not required, but it is a strong bonus. A candidate who can help assemble, inspect, or prepare new units will be especially valuable.
Bonus responsibilities may include:
Assisting with setup and assembly of new powersports units. Installing basic accessories. Helping with pre-delivery inspections. Checking tire pressure, fluids, batteries, fasteners, and basic adjustments. Moving units safely around the showroom, lot, or shop. Helping keep the shop and setup area clean and organized. Assisting with loading and unloading inventory. Supporting technicians when needed. Ideal Candidate The ideal person for this role is someone who is: Friendly, outgoing, and comfortable talking with customers. Interested in powersports or willing to learn. Organized and detail-oriented. Able to multitask in a busy dealership environment. Comfortable using computers, phones, online listings, and dealership software. Willing to learn sales, paperwork, parts, and service processes. Reliable, punctual, and professional. Able to follow instructions and complete tasks accurately. Comfortable asking questions when they do not know the answer. Honest, customer-focused, and team-oriented. Preferred Experience Experience in any of the following areas is helpful, but not required: Powersports sales. Automotive, motorcycle, ATV, UTV, marine, RV, or equipment dealership experience. Title work or dealership paperwork. Parts lookup or parts counter experience. Service writing or appointment scheduling. Mechanical ability or unit assembly experience. Customer service or retail sales. Facebook Marketplace, online sales, or lead follow-up experience. Requirements Valid driver's license with a clean driving record. Ability to communicate professionally with customers. Basic computer and phone skills. Ability to learn product information and dealership processes. Strong attention to detail. Ability to safely move around powersports units. Ability to lift or move parts and accessories as needed. Dependable attendance and a positive attitude. What We Offer Opportunity to work in the powersports industry. Variety of daily responsibilities. Hands-on training for the right person. Small-team environment where your work matters. Opportunity to grow with the dealership. A role that combines sales, operations, service support, and product knowledge. About Adventure X Motoplex Adventure X Motoplex is a powersports dealership located in Watertown, South Dakota. We sell new powersports units and focus on helping customers find the right machine for work, recreation, hunting, riding, hauling, and adventure. We carry multiple brands and are growing our dealership presence locally and regionally. We will also be selling used inventory in the near future. We are looking for someone who wants to be part of that growth and who is willing to jump in wherever needed. How to Apply To apply, stop in or contact Adventure X Motoplex. Adventure X Motoplex 223 9th Ave SE, Watertown, SD 57201 (Highway 212 across from the town clock)
