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Automotive Product Specialist

Job

Haley Automotive Group

Farmville, VA (In Person)

$32,240 Salary, Full-Time

Posted 8 weeks ago (Updated 1 day ago) • Actively hiring

Expires 7/23/2026

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Job Description

PRODUCT SPECIALIST TRAINING WILL INCLUDE
Utilization of Customer Retention Management system (CRM) Step by step guidance on customer interaction Daily Tasks Product training Business Development Center (BDC) Online Manufacturer Training Knowledge on other departments within the dealership. (Service/Parts/Body Shop) Understanding of paperwork Importance of Customer Satisfaction Index (CSI) Conflict resolution Inner workings of the automobile business Delivery process Customer follow up process, appointments Finance and Insurance (F&I) products Visit other dealerships
NON-NEGOTIABLE REQUIREMENTS AND STANDARDS INDIVIDUAL STANDARDS
The Product Specialist Must:
❖ Possess the character and appearance standards of your specific dealership ❖ Maintain a positive, wholesome attitude towards life and the sales profession ❖ Engage in some kind of self-improvement program regularly ❖ Get along well with other employees of the dealership
WORK ORGANIZATION STANDARDS
The Product Specialist Must:
❖ Know how to set objectives or quotas and how to figure a method or program of action to reach those goals ❖ Come to work each day with a plan of work for the day ❖ Have a positive owner-follow-up system ❖ Ability to be openly communicate with management
KNOWLEDGE STANDARDS
The Product Specialist Must:
v Learn why people buy and how to meet the needs of various types of customers ❖ Know the company sales and credit policies ❖ Have a thorough product knowledge of your own products and a general knowledge of competitive products ❖ Follow a sales plan with every customer Automotive Product Specialist 3.5 3.5 out of 5 stars 1906 South Main Street, Farmville, VA 23901 $15
  • $16 an hour
  • Full-time Haley Automotive Group 97 reviews $15
  • $16 an hour
  • Full-time
PRODUCT SPECIALIST TRAINING WILL INCLUDE
Utilization of Customer Retention Management system (CRM) Step by step guidance on customer interaction Daily Tasks Product training Business Development Center (BDC) Online Manufacturer Training Knowledge on other departments within the dealership. (Service/Parts/Body Shop) Understanding of paperwork Importance of Customer Satisfaction Index (CSI) Conflict resolution Inner workings of the automobile business Delivery process Customer follow up process, appointments Finance and Insurance (F&I) products Visit other dealerships
NON-NEGOTIABLE REQUIREMENTS AND STANDARDS INDIVIDUAL STANDARDS
The Product Specialist Must:
❖ Possess the character and appearance standards of your specific dealership ❖ Maintain a positive, wholesome attitude towards life and the sales profession ❖ Engage in some kind of self-improvement program regularly ❖ Get along well with other employees of the dealership
WORK ORGANIZATION STANDARDS
The Product Specialist Must:
❖ Know how to set objectives or quotas and how to figure a method or program of action to reach those goals ❖ Come to work each day with a plan of work for the day ❖ Have a positive owner-follow-up system ❖ Ability to be openly communicate with management
KNOWLEDGE STANDARDS
The Product Specialist Must:
v Learn why people buy and how to meet the needs of various types of customers ❖ Know the company sales and credit policies ❖ Have a thorough product knowledge of your own products and a general knowledge of competitive products ❖ Follow a sales plan with every customer