Fixed Operations Counter Staff

Job Listing ID:

4470537

Job Title:

Fixed Operations Counter Staff Application Deadline:

Open Until Filled

Job Location:

Redmond

Date Posted:

04/10/2026

Hours Worked Per Week:

40

Shift:

Day Shift Duration of Job:

Full Time, more than 6 months How to apply for this position: The employer has requested that WorkSource Oregon pre-screen all applicants for this position. Please contact your local WorkSource Oregon office if you wish to apply for this job. List of All Offices with

Phone Numbers Job Summary:

Locally owned and operated company that has been servicing Central Oregon since 1976. With two locations, one in Bend and Redmond, we have provided top notch and excellent service consistently to our community for almost 50 years. Family-owned and operated, this is proven in the way our team works together in order to get the job done.

REQUIREMENTS

• Background and drug test
• Relocate to Redmond before starting work (Required)
• Experience in Customer Service

JOB DUTIES

Answer incoming phone calls and respond to on-site visits by parts and service customers. Call customers back and update customers on schedule daily.

• Maintain documents for special parts orders, including requests from customers and parts needed for work orders. Communicate with customer when special parts are received.
• Compare parts invoices against purchase orders to verify quality pricing and quantity of merchandise when received.
• Return parts received in error.
• Receive parts into computer system after verification on daily basis.
• Store purchased parts in storeroom bins and issues parts to workers upon request.
• Keeps records of parts received and issued, and inventories parts in storeroom periodically.
• Perform cycle counts and organize parts shelves, as needed.
• Process retail parts sales as needed.
• Schedule customer reservations and delivery (internal work). Schedule technicians.
• Go out to customers unit to review repairs with customer. Inspect any damage on unit and note damage to eliminate customer accusing company of causing such damage.
• Cosmetic repairs are to be marked with tape to ensure the technician finds the items in need of repair.
• Determine the most efficient technician for the scheduled job.
• It is mandatory that any unit being moved with the fork lift is accompanied with a spotter.
• Work with warranty personnel for prior authorization for work needed. Gets prior authorization for payment for extended warranty.
• Estimate time and parts needed based on visual inspection of RV and familiarity with standard parts, costs, and labor rates.
• Examines incoming service vehicles for dents, scratches, broken glass, and other areas requiring repair, replacement, or repainting.
• Determines feasibility of repair or replacement of parts, such as bumpers, fenders, and doors, according to familiarity with relative costs and extent of damage.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.

Notifies customer with information via email or phone.

PAY:

$20.00-$27.00 per hour

Job Classification:

Counter and Rental Clerks Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Driver License Information

Required:

Non-Commercial Drivers License Compensation

Salary:

$20.00 to $27.00 per Hour

Benefits Offered:

Medical, Dental, Vision, Vacation, Sick Leave, Life Insurance, Retirement

Additional Benefit Information:

PRIORITY OF SERVICE

The Jobs for Veterans Act affords priority of service to covered Veterans and eligible spouses over non-covered persons for the receipt of employment, training, and placement services Job Requirements

Experience Required:

 At least 6 months

Education Required:

High School Diploma/GED

Minimum Age:

N/A Gender:

N/A

Employer Will Perform:

Background Check , Drug Test