Parts Specialist - Baldwin, WI

We're looking for a Parts Specialist who enjoys helping customers, thrives in a fast-paced environment, and brings mechanical know-how to the table. If you have a knack for solving problems and a passion for agricultural equipment, we'd love to meet you.

What You'll Do:

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Customer Support:

​ Help customers in-store and over the phone identify parts based on descriptions of issues Suggest alternative solutions when parts aren't available Recommend related products and preventative service parts Provide information about features and benefits of parts sold by the dealership

Parts Management:

​ Use manufacturer software to locate parts, stock numbers, and pricing Accurately fill customer orders and receive shipments Stock parts with proper labeling and assist with inventory counts

Sales & Transactions:

Process payments and prepare accurate sales receipts Handle returns and inspect parts for defects

Merchandising & Delivery:

Maintain clean, professional merchandising displays Pick up and deliver parts as needed

Ongoing Training & Knowledge:

Stay up-to-date on parts and systems through bulletins, catalogs, and training opportunities​ Strong customer service and communication skills Mechanical aptitude; familiarity with ag equipment is a plus Comfort using computers and manufacturer software Ability to multitask in a busy environment Strong attention to detail and organizational skills Valid driver's license Active role with standing, walking, and moving parts up to 50 lbs Work both indoors and outdoors, depending on the task Frequent use of computers and software systems Occasional travel for deliveries or training

Job Type:

Full-time Location:

Baldwin, WI Benefits Include:

Health Insurance

• Coverage begins the 1st of the month after hire First Dollar Benefits
• $3,000 employee / $6,000 with dependents for medical expenses before deductible CARE Center Support
• Confidential advocate for help with claims, billing, and benefit questions Flexible Spending Account (FSA)
• Pre-tax contributions with annual rollover Dental & Vision Insurance
• Coverage for preventive care, glasses, contacts, and more Life and AD&D Insurance
• Company-paid coverage with optional voluntary plans Short-Term Disability
• Weekly wage protection during recovery from illness or injury 401(k) with Company Match
• Plan to help you save for retirement Paid Time Off and Holidays
• Accrual begins on day one Annual Safety Boot Reimbursement
• Available for eligible roles Ongoing Training Opportunities
• Including OEM certifications and off-site learning Be part of a team that supports agriculture and delivers top-notch service to our customers.

Pay:

$50,000.00

• $75,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person