Pricing/Billing Specialist

Title:

Pricing Department Specialist Date:

Reports to:

Pricing & Billing Manager Summary:

Provides business support by processing pricing documentation, publishing rates and accessorials; maintains pricing tables and maintains rating programs to ensure proper rates/accessorials are billed. Ensures loads are billed and investigates/resolves short pays to ensure optimal organizational support. Reviews customer/broker contracts with intent to protect PTL's interest. Negotiates contract language to minimize company's risk with customers and potential customers. Working with customers to ensure they have documentation needed regarding our insurance coverage, certifications, etc.

Major Duties :

• Reviewing and negotiating all customer and broker contracts.
• Customer contract compliance and resolution tracking.
• Processing contracts, pending through execution.
• Lead person for processing bids.
• Attending the bid launch calls to understand the dynamics of the opportunity.
• Working with Sales in producing pricing proposals.
• Publishing rates and accessorials.
• Giving spot pricing.
• Uploading pricing into the rating program.
• Billing loads with proper rates/accessorial charges.
• Investigate and resolve short pays - process revenue adjustments timely.
• Process load confirmation sheets, emails and other authorizations regarding special billing and apply charges/deductions to invoices.
• Attend onboarding calls with salesperson and other departments to ensure a smooth start up for new customers.
• Process overcharge claims.
• Prepare held bill list to bring focus on aging unbilled orders.
• Complete other miscellaneous tasks as assigned by management.

Job Requirements/Work Area Conditions:

Educational/Experience:

Two years related experience with no college, one year with some college, and zero if have a college degree. Prefer BS, Business with an area in finance/accounting.

Physical:

• Continuous sitting, repetitive keyboard movements, telephone communications in a fast-paced environment.

Special Skills:

• Keyboarding, computer operation and both verbal and written communication skills.

Experience with Excel. Analytical ability. Organized and Detail Oriented.

Environmental:

Office environment.

WORKER ATTRIBUTES

Knowledge - A n organized body of information usually of a factual or procedural nature which, if applied, makes adequate performance on the job possible. A body of information applied directly to the performance of a function.

Transportation :

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Clerical :

Knowledge of administrative and clerical procedures and systems such as Microsoft products, managing files and records, and other office procedures and terminology.

Policy and Procedure :

Knowledge of company policy and procedures. Skills - T he proficient manual, verbal or mental manipulation of data or things. Skills can be readily measured by a performance test where quantity and quality of performance are tested, usually within an established time limit. Examples of proficient manipulation of things are skill in typing or skill in operating a vehicle. Examples of proficient manipulation of data are skill in computation using decimals; skill in editing for transposed numbers, etc.

Clerical :

Must be able to type.

Talking :

Must be able to clearly relay important instructions and ensure they're understood.

Listening :

Giving full attention to what others are saying, taking time to understand the points being made, asking questions when appropriate and not interrupting at inappropriate times.

Critical Thinking:

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Time Management :

Manage one's own time and the time of others.

Coordination :

Adjusting actions in relation to others' actions.

Negotiation :

Bringing others together and trying to reconcile differences.

Persuasion :

Persuading others to change their minds or behavior.

Service Orientation :

Actively looking for ways to help people.

Social Perceptiveness :

Being aware of others' reactions and understanding why they react as they do.

Operation and Control :

Controlling operations of equipment or systems. Ability - T he power to perform an observable activity at the present time. This means that abilities have been evident through activities or behaviors that are similar to those required on the job, e.g., ability to plan and organize work. Abilities are different from aptitudes. Aptitudes are only the potential for performing the activity.

Planning:

Plan, organize and prioritize work.

Data and Research:

Gather facts and communicate findings.

• Interpersonal communication: Written and verbal expression and clarity.

Problem Sensitivity:

The ability to anticipate or recognize problems.

Multi-tasking:

The ability to shift between two or more activities or sources of information.

Relator:

Able to build lasting bonds with a wide variety of personality types. Performance Dimensions - Performance dimensions are traits or characteristics used to describe observable workplace behaviors. They provide a framework for managers and employees in which performance can be discussed and evaluated.

Service and Sensitivity:

Actions that indicate a consideration for the feelings and needs of others. Responsiveness to the needs of drivers, internal and/or external customers.

Listening :

Ability to extract information in oral communication. Actively makes an effort to pay attention and hear what someone is saying.

Oral and Written Communication:

Effective expression in individual or group situations (includes gestures and non-verbal communications). Effective expression of thoughts and messages in a written format (includes clarity, grammar, spelling, conciseness, etc.).

• Planning and organization : Establishing a course of action for self and/or others to accomplish a specific goal: Prioritizing responsibilities and organizing efforts to ensure the timely completion of daily responsibilities, projects, etc.

Judgment :

Making rational and realistic decisions which are based on logical assumptions and which reflect factual information and consideration of company's mission and resources.

Stress Tolerance :

Stability of performance under pressure and/or opposition.

• Team player : Actions are consistent with overall corporate goals and objectives.

Ability to work with others. Facilitates and supports cooperative actions. Listens to, and respects, other's contributions. Willingness to express ideas, opinions, and share information. Paschall Truck Lines, Inc. is an Equal Opportunity Employer.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Physical Setting:

Office Work Location:

In person