Thrift Store Assistant

About North Kent Connect Join a Team Making a Lasting Impact in Northern Kent County North Kent Connect (NKC) is a Christian organization committed to improving the lives of all people in northern Kent County by providing access to basic needs and promoting economic independence. As an organization running the Entrepreneurial Operating System (EOS®), we operate with vision, accountability, and healthy communication at every level. Our team is aligned, empowered, and passionate about our mission: every person has value. At NKC, our core values are at the heart of everything we do: People First We treat everyone with respect and kindness, offering fantastic service and genuine care. Dynamic We are passionate, proactive, and resourceful, always finding creative ways to move our vision forward. Aligned We are united toward a common goal, working collaboratively with a spirit of camaraderie and fun. Our niche is simple yet powerful: we go beyond basic needs. We connect people to resources that help them move forward and thrive. As the only organization of its kind in northern Kent County, we offer a unique blend of expertise, services, and community partnerships. When you visit NKC, you'll be met with professionalism, follow-through, and a team that lives out its values every day. We're passionate about what we do, clear on where we're going, and we have a lot of fun along the way.

JOB PURPOSE

The Thrift Store plays a key role in maintaining the flow of goods from the warehouse to the sales floor, keeping merchandise fresh and organized, and supporting volunteers and staff in following merchandising and pricing standards. This position provides oversight of pricing practices to ensure merchandise is consistently evaluated and priced according to established store guidelines. The Thrift Store Assistant also provides excellent customer service and supports checkout operations. DUTIES and

RESPONSIBILITIES

Ensure all merchandise is priced according to established thrift store pricing guidelines and standards. Review priced merchandise for accuracy, consistency, and quality before it reaches the sales floor. Maintain a consistent flow of products to ensure shelves and racks remain stocked. Organize backstock and coordinate with warehouse staff to prioritize merchandise for display. Assist in maintaining pricing guides and ensuring staff and volunteers have access to current pricing information. Maintain a clean, safe, and organized pricing and inventory area. Ensure the proper display of merchandise. Follow the organization's policies and procedures regarding cash handling. Provide regular frontend support by operating the pointofsale (POS) system, processing customer purchases, handling cash and electronic payments, and assisting customers with questions, concerns, and storerelated inquiries. Display excellent customer service by treating donors and store shoppers respectfully and courteously. Other duties as assigned by supervisor.

REQUIREMENTS

High school diploma or equivalent Production, retail, or similar experience Able to lift 50 pounds Selfstarter with ability to work independently

BENEFITS 17.75

per hour pay rate. Benefits include health, dental, and vision insurance, paid time off, and an employee 401K plan with a company match.