Brand Ambassador

Brand Ambassador - FreshFresh™ Part-Time / Event-Based • Heinen's Grocery • Greater Cleveland Area Must have reliable personal vehicle What we are FreshFresh™ is human food for dogs. Real meats, real vegetables, real ingredients — cooked in a USDA-certified facility and merchandised in the grocery meat department, not the pet aisle. We're a challenger brand with a simple belief: dogs deserve the same food standards you hold for yourself. We're live at select Heinen's across the Cleveland area, and we need someone to bring that story to life at shelf. What you'll do Run in-store demos and brand education events at Heinen's locations across the Greater Cleveland area — Bainbridge, Chagrin Falls, and Rocky River. You'll introduce shoppers to FreshFresh™, answer questions, and make a genuine impression on every person you talk to. This isn't handing out samples and moving on. We set a high bar for the quality of every consumer interaction.

Specifically:

Set up and break down demo stations—displays, signage, demo materials—and ensure every shopper touchpoint reflects the brand at its best Deliver a clear and compelling 30-second brand story Capture content during demos (photo/video) Conduct product demonstrations that showcase what makes FreshFresh different—real food, real ingredients—and drive trial and purchase Collect shopper interaction data accurately to help the team improve marketing strategy and consumer insights Create and share engaging social content at events—stories, reactions, behind-the-scenes—and respond to audience questions in the brand's voice Provide exceptional customer service—answer questions, handle skeptics gracefully, and leave every shopper with a better impression of the brand than when you found them Who you are You love dogs. Genuinely. You're comfortable striking up conversations with strangers and making them feel like you had all the time in the world for them. You have a point of view on food — you pay attention to what goes into it, where it comes from, how it's made. You've done demos, sampling, or brand rep work before (helpful, not required). You're reliable, show up on time, and don't need to be babysat. Comfortable on camera and proficient in social media and content creation platforms—you know how to capture a moment and share it. Excellent communication skills—clear, confident, and engaging speaking abilities are essential. Strong data collection skills to accurately record interactions, feedback, and engagement metrics. Prior experience in food service or customer-facing roles is a plus—understanding what great hospitality looks like in practice goes a long way here. You have a reliable personal vehicle and are comfortable driving between store locations in the Greater Cleveland area. Logistics Part-time / event-based; weekend and weekday availability preferred Heinen's locations: Bainbridge (8482 East Washington St, Chagrin Falls), Chagrin Falls (20 Plaza Dr), Rocky River (19219 Detroit Rd) Mileage reimbursed at IRS standard rate

Pay:

$25 per hour Training provided before your first shift To apply Submit your resume and tell us two things: (1) what you feed your dog, and (2) a time you made someone's day in a customer-facing role.

Pay:

$25.00 per hour

Work Location:

On the road