Closing Agent

Closing Agent Capstone Title

LLC - 2.0

Clearwater, FL Job Details Full-time 5 days ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Deal closing Escrow Title processing Customer communication Teamwork Document review (document control) Microsoft Excel Customer relationship building Microsoft Outlook Customer service Filing Mid-level Client relationship development Microsoft Office Customer inquiry handling High school diploma or GED Attention to detail Task prioritization Managing real estate transactions Organizational skills Contracts Certified Notary Public Delegation Communication skills Technical Proficiency Office experience

Full Job Description Job Description:

Summary/Objective:

The overall job is to handle all aspects of closing from contract to closing, post-closing and preparation of title policies. Continuous daily contact with the BHHS Market President, as well the real estate agents, to ensure consistent quality service. The Closing Agent reports to and works directly with the Title Manager.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for getting information to and from customers regularly
• Detail-oriented professional person
• Excellent client relations and organizational skills
• Comprehension of lender requirements and documentation
• Must be trustworthy and be able to work independently, with the desire to learn and keep up-to-date with industry changes
• Handle fast-paced work in a team environment Competencies
• Collaboration Skills, ability to interact with both internal and external customers at all levels
• Provide excellent customer service with outstanding communication skills, verbal and written
• Ethical Conduct
• Organizational Skills, with the ability to multi-task, prioritize and be flexible with changing business needs in a team environment, as well as manage deadlines and time constraints.
• Personal Effectiveness/Credibility
• Technical Capacity
• Proficient in the use of MS Word, Excel and Outlook Work Environment/Dress Code
• Dress code is business casual attire. Office/indoor environment Services/Duties
• Ability to self-manage, evaluate work and determine priorities. Be detail oriented and professional, being able to handle all confidential information.
• Ability to deal with multiple roles such as buyer, sellers, real estate agents, brokers, etc.
• Complete understanding of the escrow process determining which steps need to be taken to transfer title to property pursuant to the conditions called for in the real estate contract, title search/commitment and lender instructions.
• Manage the entire real estate closing process, including compliance with the real estate contract, lender instructions, title requirements, company requirements and other written instructions.
• Complete understanding of title search/commitment. Be able to resolve title issues, determine corrective documents, etc., that may be necessary to ensure clear title and the issuance of title insurance at closing.
• Oversee the issuance of checks, bills and statements, receipts, and any other documents needed to ensure complete customer satisfaction.
• Conduct closing with customers, Realtor and lender.
• Assist customers and clients with all closing related questions.
• Prior to file disbursement, confirm file is balanced and all funds have been collected. That any and all taxes, HOA or any delinquencies, payoff amounts, including all applicable interest, has been collected. That all documents are checked for accuracy and correct signatures, acknowledgements and legal descriptions have been affixed.
• Verify against Settlement Statement/CDF that all disbursements have been paid correctly.
• Prior to recording, again verify documents for legal descriptions, signatures, acknowledgements.
• When required, delegate certain processes.
• Develop client relationships to ensure future real estate closing transactions.
• Perform other duties as may be assigned by Manager(s). Physical Demands
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to see, talk and hear. This is largely a sedentary role; however, some filing and movement through the office is required. This would require but is not limited to the ability to lift files, open filing cabinets, and maintain office equipment. This job requires good hearing and eye sight for customer communication and computer input.

Position Type/Expected Hours of Work :

Business hours are Monday through Friday between the hours of 8:30 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand. Travel

• Travel required between offices for courtesy closings and office coverage as needed Required education and experience
• Standard concepts, practices and procedures within the escrow/title industry field.
• Prior experience in an Escrow Office/Closing Agent role.
• Excellent client relations and organizational skills, strong communications skills, both verbal and written.
• Must be able to work in a team environment.
• High School Diploma
• Title License Preferred
• Notary Public
• Knowledge of SoftPro preferred Additional Projects and Tasks as Assigned Other Duties
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice. Capstone Tropical Holdings (CTH) is a full-service Real estate brokerage specializing in operating residential, commercial, and property management divisions for Berkshire Hathaway HomeServices Florida Properties Group. It has been locally owned and operated in the Tampa Bay area for more than 50 years and consistently ranks among the Top 25 companies in the Berkshire Hathaway HomeServices network. The company began as a single office in 1959 and has since grown to roughly 20 offices serving a 6-county area. Business partners Dewey Mitchell and Allen Crumbley aligned the original Tropical Realty in 1988 with the Prudential Real Estate Network which was later acquired by Berkshire Hathaway HomeServices, led by the infamous Warren Buffett. To complement our real estate services, CTH also operates Capstone Title, Preferred Lending Services and Capstone Insurance. It is the mission of CTH to Be Legendary! All candidates must successfully pass a background check as well as a pre-employment drug screening. Capstone Tropical Holdings is an

Equal Opportunity Employer Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Microsoft Office:

1 year (Preferred)

Customer Service:

1 year (Preferred) Escrow /

Title Office:

1 year (Preferred)

SoftPro:

1 year (Preferred)

License/Certification:

Title License (Preferred)

Work Location:

In person