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Director of Agent Services / Real Estate Office Coordinator
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Keller Williams Landmark II
Jackson Heights, NY (In Person)
$55,000 Salary, Full-Time
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Job Description
Director of Agent Services / Real Estate Office Coordinator Keller Williams Landmark II Jackson Heights, NY Job Details Full-time $50,000 - $60,000 a year 4 hours ago Benefits Paid time off Qualifications Google Docs Phone communication Computer literacy Executive administrative support Attention to detail Organizational skills Office management Client interaction via phone calls Full Job Description Overview Keller Williams Realty Landmark II is looking for a full-time Director of Agent Services / Real Estate Office Coordinator for our Jackson Heights office. This is an important support role in our real estate office. We are looking for someone who is organized, positive, reliable, and good with people. The right person will help manage the office calendar, coordinate classes and events, communicate with agents, support new agents, and keep leadership updated on what is happening in the office. This is not just a front desk position. We need someone who can take ownership, follow up consistently, and help make sure nothing falls through the cracks. Responsibilities Manage the office calendar. Coordinate office classes, trainings, meetings, and events. Confirm speakers, sponsors, dates, times, and event details. Make sure calendar invites are created and sent. Promote classes and events through email, WhatsApp, social media, flyers, and personal outreach. Help drive attendance to office classes and events. Communicate with agents about upcoming classes, events, and office updates. Serve as a point of contact for new agents. Check in with newer agents after they join the office. Communicate with agents in our Productivity Coaching program. Ask agents how they are doing and whether they feel supported. Identify if agents are confused, unhappy, disengaged, or need help. Report important agent feedback to leadership. Send simple daily updates to leadership. Help coordinate sponsors for classes and events. Assist with general office communication and administrative support as needed. Ideal Candidate The ideal candidate is: Highly organized and detail-oriented. Positive, professional, and friendly. Comfortable making phone calls and following up with people. A strong written and verbal communicator. Reliable and consistent with follow-through. Comfortable managing multiple tasks at once. Service-minded and good with people. Comfortable using Gmail, Google Calendar, Google Docs, Google Sheets, social media, and basic office technology. Interested in real estate, events, training, agent support, and office culture. Real estate experience is helpful, but not required. Strong organization, communication, and follow-through are more important. Requirements Strong written and verbal communication skills. Strong organizational skills. Comfortable calling, texting, emailing, and following up with people. Ability to manage a calendar and coordinate events. Basic technology skills, including Google Workspace. Professional attitude and reliable work ethic. Customer service, office administration, event coordination, real estate, recruiting, or client support experience preferred. Schedule Full-time, in-office position. Monday through Friday. Some flexibility may be needed for occasional office events. Application Question Please include a short note answering: Tell us about a time you had to manage multiple people, events, deadlines, or follow-ups at once. How did you stay organized?