Leasing Consultant

We are seeking an enthusiastic and customer-focused Leasing Consultant to join our team. In this role, you will be responsible for assisting prospective residents in finding their ideal apartment or home, guiding them through the leasing process, and ensuring a high level of satisfaction for current residents. The ideal candidate will have strong communication skills, a proactive attitude, and a passion for delivering exceptional customer service. This Position is Responsible for the

Following:

Showing apartments to rental prospects and selling the positive aspects of the property through proper telephone, leasing and closing techniques Overseeing all leasing efforts, responding to inquiries for property information in an appropriate and timely manner Assisting in the maintaining of property occupancy expectations Ensuring that prospective residents qualify for residency under company standards Retaining residents by providing swift and courteous customer service. Assisting in communicating rent increases to residents upon lease renewal Receiving and resolving resident complaints Updating status of units in preparation for move-ins Keeping Yardi current with property activities Inspecting vacant units after residents move out and before new residents move in to ensure they are in good condition Coordinating service requests from residents with property maintenance staff Walking property daily to ensure desirous curb appeal and safety Collecting rent Posting rent Calling utility companies to connect and disconnect utilities Preparing reports Processing court documents to be filed or representing the company at court hearings regarding delinquent rent/evictions when the property manager is not available Processing necessary paperwork at the time a resident vacates the property Internal auditing of files and paperwork Daily communication with property manager, other leasing consultants, maintenance staff, and supervisors Participating in community activities Completion of all job-related tasks assigned by property manager and supervisor

Requirements:

High School Diploma or General Education Degree (GED) 3-6 Months related training/experience or combination of education and experience Valid driver's license and reliable transportation Must be able to read, speak and understand English for business purposes Must be able to read and write instructions, short correspondence, memos, and service requests and to converse with residents, co-workers, and vendors in a professional manner Must also be able to effectively present information and instructions to potential residents and on-site staff in one-on-one and small group settings Must be able to successfully complete a pre-employment background investigation including criminal record search and employment verification

Physical Requirements:

Must be able to stand, walk, climb stairs; use hands to finger, handle, grasp or feel objects; reach with hands and arms; stoop, kneel or crouch; talk; hear

Job Type:

Full-time Job Type:

Full-time Pay:

$16.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Property Management:

1 year (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location:

In person