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Rental Car Agent
Job
Xpress Auto Rentals
Downey, CA (In Person)
$48,880 Salary, Full-Time
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Job Description
Overview Join our dynamic team as a Rental Car Agent and become the face of exceptional customer service in the fast-paced vehicle rental industry! In this energetic role, you will manage daily rental operations, assist customers with vehicle selections, and ensure smooth transactions from start to finish. Your enthusiasm and organizational skills will drive customer satisfaction and operational efficiency. This paid position offers a fantastic opportunity to develop sales expertise, sharpen administrative skills, and thrive in a lively environment dedicated to excellence. Duties Greet customers warmly and provide expert assistance with rental inquiries, vehicle options, and service details Manage reservations, check-ins, and check-outs efficiently using our reservation systems and data entry tools Conduct inventory management by tracking vehicle availability, maintenance schedules, and ensuring proper vehicle placement Assist customers with manual handling of rental vehicles, including loading/unloading luggage or equipment when needed Promote additional services such as insurance options, upgrades, or accessories through proactive sales techniques Maintain front desk operations by handling phone etiquette inquiries, processing payments, and managing administrative tasks with precision Ensure compliance with safety protocols by performing heavy lifting safely and adhering to organizational procedures Qualifications Proven experience in retail sales, customer service, or public speaking roles that demonstrate strong communication skills Multilingual or bilingual abilities are highly desirable to serve diverse customer needs effectively Strong organizational skills with attention to detail in managing schedules, reservations, and administrative records Ability to perform manual handling tasks including heavy lifting safely while maintaining a professional attitude Excellent negotiation skills combined with marketing knowledge to upsell services confidently Embark on a rewarding career where your energy fuels customer happiness! We're committed to supporting your growth through comprehensive training and a vibrant team environment. If you're passionate about delivering outstanding service and thrive in a lively setting, we want to hear from you!