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EQUIPMENT RENTAL COUNTER ASSISTANT

Job

Allstate Rental

Waterloo, IA (In Person)

$49,920 Salary, Full-Time

Posted 6 weeks ago (Updated 2 days ago) • Actively hiring

Expires 6/21/2026

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Job Description

Job Overview Join our dynamic team as an Equipment Rental Counter Assistant, where your enthusiasm and customer-focused mindset will drive success! In this lively role, you'll be the friendly face at the rental counter, assisting customers with equipment rentals, returns, and inquiries. Your energetic approach will ensure a smooth and enjoyable experience for clients while managing inventory and administrative tasks efficiently. This position offers a fantastic opportunity to develop sales skills, enhance customer service expertise, and be an integral part of a thriving rental operation. Duties Greet customers warmly and provide expert guidance on equipment rentals, returns, and related services Manage rental transactions accurately using point-of-sale systems and data entry tools Maintain organized inventory control by tracking equipment availability and condition Assist in promoting rental products through effective communication and upselling techniques Handle phone inquiries with professionalism, providing clear information about rental options and policies Support front desk operations by managing schedules, processing payments, and addressing customer questions Collaborate with team members to ensure cleanliness, maintenance, and proper storage of rental equipment Skills Excellent communication skills, including bilingual or multilingual abilities to serve diverse customers effectively Strong organizational skills to manage inventory, data entry, and administrative tasks seamlessly Proven experience in retail sales or customer service environments with a focus on public speaking and negotiation Knowledge of inventory management systems and retail math to ensure accurate stock control Ability to handle phone etiquette professionally while managing multiple tasks in a fast-paced setting Demonstrated sales management skills with an emphasis on upselling and marketing rental services Maintenance awareness to ensure equipment is in optimal condition for customer use Organizational skills to coordinate front desk activities efficiently while providing exceptional customer service Embark on a rewarding journey with us! We're committed to fostering a lively work environment where your energy makes a difference. Join our team today to help customers find the perfect equipment solutions while sharpening your sales and organizational talents!
Pay:
$22.00 - $26.00 per hour
Work Location:
In person

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