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Rental Associate
Job
Carr Hardware
Pittsfield, MA (In Person)
Full-Time
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Job Description
Jobs › Pittsfield, MA › Rental Associate Carr Hardware Rental Associate Pittsfield, MA Apply Carr Hardware is a locally owned, award-winning independent hardware store that has proudly served our community for over 95 years. We\'re looking for a Rental Associate to support our rental department and deliver a safe, smooth, and positive rental experience for our customers. This is a hands-on role ideal for someone who enjoys working with equipment, helping customers, and being part of a fast-paced team. What You\'ll Do
- Provide excellent customer service to rental customers in person and over the phone
- Answer calls, provide rental rates, and assist with reservations and quotes
- Check rental equipment in and out accurately
- Prepare and process rental contracts using POS and rental systems
- Deliver rental equipment to customer job sites and homes
- Load, secure, and unload equipment safely for transport
- Schedule and coordinate equipment pick-ups and deliveries
- Inspect equipment for cleanliness, safety, and basic functionality
- Clean, tag, and prepare equipment for the next rental
- Maintain an organized rental area and accurate paperwork
- Follow all safety procedures and rental policies
- Support the Rental Manager and team with daily operations What We\'re Looking For
- Friendly, professional, and customer-focused attitude
- Basic knowledge of tools, lawn & garden, or construction equipment preferred
- Willingness to learn rental systems, contracts, and equipment operation
- Strong organization and attention to detail
- Ability to adapt in a busy environment
- Safety-minded and team-oriented
- Ability to lift up to 50 lbs and stand for most of the shift
- Valid driver\'s license required
- Clean driving record required Experience & Education
- Customer service or retail experience preferred
- Rental or equipment experience a plus, but not required Schedule & Work Environment
- Full-time or part-time hours available
- At least one weekend day required
- Hands-on role with exposure to equipment, fuel, outdoor conditions, and driving Why Work at Carr Hardware
- Health & dental insurance (for eligible employees)
- Paid holidays and paid time off
- Generous employee discounts
- Family-oriented workplace culture
- Growth opportunities into lead or management roles
- Work for a respected, community-focused independent business Carr Hardware & Supply Inc.