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Instrument Rental Fulfillment Clerk
Job
Marshall Music Company
Lansing, MI (In Person)
$29,120 Salary, Part-Time
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Job Description
Marshall Music was founded in 1948 with the mission to provide music makers with quality goods and outstanding service in an atmosphere that reflects and reinforces the uplifting, joyful, and life-enriching role music and musicians play in our society. Marshall Music is looking for Instrument Rental Fulfillment Clerks with a passion for music and music education to help with our busy fall season. You will play a key role in assisting young musicians as they begin their musical journey. Roles and Responsibilities Identify and collect instruments and their accessories to satisfy customer orders placed online Once an instrument is selected to fulfill an online order, record that instrument's details and serial number on the rental contract Build, pack, and seal boxes to be shipped Input customer information, order details, and package specifications into shipping software to create shipping labels Tag boxes and bags with pre-printed customer order labels Assess inventory and supplies and confer with Online Fulfillment Administrator to rectify problems such as shortages or nonconformance to specifications Examine and inspect ready shipments to ensure that products were properly packed and the order was correctly filled Handle and assist in cleaning and polishing musical instruments to a high standard Respond to customer phone inquiries regarding our instrument rental program, school services, and their order status Other duties as assigned Knowledge/Skills/Abilities Must be able to lift 30 lbs. Familiarity with a variety of band or orchestra instruments preferred