Housing Rental Agent

Company Overview EastPoint Properties has proudly served the community for over 45 years, providing quality, affordable housing across New Hampshire, Maine, Vermont, and Massachusetts. We are committed to maintaining high standards and delivering excellent service to our residents. Position Summary EastPoint Properties is seeking a full-time Rental Agent to join our Nashua, NH office. This position focuses on senior housing, including Section 8 and USDA-subsidized programs. The ideal candidate has experience in affordable housing and strong customer service skills. On-going training will be provided for the right candidate.

Key Responsibilities:

Manage property waiting lists in accordance with HUD requirements. Process all applications for move-ins Conduct re-certifications and process paperwork in accordance to

HUD/USDA

requirements Assist with occupancy management and ensure units are filled efficiently. Facilitate eviction processes in compliance with company policies and regulations. Present properties and amenities in a positive and professional manner to prospective tenants. Deliver excellent customer service when interacting with residents and applicants. Handle incoming calls, messages, and online inquiries promptly and professionally. Accurately complete all leasing-related paperwork and reports.

Experience & Qualifications:

Experience with Section 8 and USDA Subsidized Housing required. COS certification a plus. Proficiency in Microsoft Office and Excel required. Knowledge of property management software preferred. Strong customer service and communication skills required. Accurate data entry and organizational skills essential. Why Join EastPoint Properties? Longstanding, stable company with over four decades of excellence in housing. Supportive team environment with opportunities for professional growth. On going training provided to ensure success in the role. Competitive compensation and benefits package. Benefits Competitive pay Health, dental, and vision insurance 401K match Paid time off Ongoing training and professional development Stable, supportive work environment Schedule Full-time |

Monday-Friday Job Type:

Full-time Pay:

$45,000.00 - $62,000.00 per year

Benefits:

401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Experience:

Customer service: 3 years (Required) HUD Section 8 and/or

USDA:

3 years (Required)

License/Certification:

Certified Occupancy Specialist Certification (Preferred) Ability to

Commute:

Nashua, NH 03063 (Required)

Work Location:

In person