Rental Counter Associate

Key Responsibilities Customer Service & Sales:

Greet customers, determine their needs, recommend appropriate equipment, and provide advice on project requirements.

Rental Transactions:

Prepare rental contracts, obtain customer signatures, verify insurance/documents, and process payments (cash, credit, POs). Explain rental policies to customers.

Administrative Duties:

Maintain accurate records of rentals, inventory, and customer information using computer systems.

Inventory Control:

Monitor the availability of rental equipment, perform inventory counts, and assist with merchandising.

Issue Resolution:

Handle customer complaints, damages, or equipment issues with a professional attitude.

Requirements and Qualifications Experience:

Previous experience in the equipment rental industry, tool, or construction industry is preferred but not required.

Education:

A high school diploma or GED.

Skills:

Strong communication skills, basic math skills, and proficiency with computers .

Physical Demands:

Ability to stand for long periods, lift, and carry equipment up to 50 lbs occasionally

Technical Knowledge:

Familiarity with tools, machinery, and construction equipment is desired, but no experience needed. In house training provided.

Typical Work Environment & Schedule Environment:

Indoor retail/counter area, but often involves moving to the yard/warehouse to check equipment. Bi-Lingual (English+Spanish is a plus) No experience required, we will train the right candidate. If you are proficient with customer service and have a good attitude, please apply. Part time work. Monday, Friday and Saturday, 7:30-5:30. Potential for more hours if we need the coverage.

Pay:

From $18.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off

Work Location:

In person