Rental Coordinator

Purpose:

The Rental Coordinator is responsible for coordinating the region's daily activities to promote GT&E's rental business.

Key Responsibilities:

Answer rental customer phone calls, emails and walk-in requests Open, maintain and close rental contracts Process paperwork (rental, demo, and loan) Coordinate the dispatch of equipment (rental, demo, loan and branch transfers) Create service requests (Get Ready Requests) for equipment to service department Invoice rental billings to customers for assigned locations. Close contracts Scan all final rental contracts into eXtend system Maintain Freight Log and process all freight bills for A/P payments and/or invoicing to the customer Process inter-branch transfers Insurance Certificates (update system via Track Cert) Assist with the equipment display and positioning in the yard. (loading & unloading of equipment)

Experience, Education, Skills and Knowledge:

High school diploma or GED required Minimum of 3 years previous customer service or sales administrative experience, including experience with shipping methods & procedures Minium of 3 years previous sales/rental administrator experience preferred in heavy equipment industry or related industry Occasional lifting of 20-50 pounds Occasional operation of construction equipment in order to help load/unload from transport carriers, or to move/display in yard Strong interpersonal and communication skills Strong organizational skills Good communications skills Excellent customer relations skills Good computer and systems knowledge A working knowledge of heavy construction equipment functions and applications