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Cust Exper Assoc (Softlines) - Elmendorf AFB Main Store

Job

The EXCHANGE

Anchorage, AK (In Person)

Full-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 7/15/2026

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Job Description

E-ELMENDORF AFB MAINSTORE-JUNE
Cust Exper Assoc (Softlines)
  • Elmendorf AFB Main Store United States
  • Alaska
  • Elmendorf AFB/Fort Richardson Intermittent Job Description As a Customer Experience Expert in Softlines, your eye for trend will help our customers discover new looks and bring their definition of style to life with confidence.
Your love for fashion and excitement to share your apparel and accessory expertise and tips will help our customers find the perfect outfit for every-day and special occasions, while also helping them find the perfect accessory to complete their look. Our customers will find it easy and fun to shop apparel and accessories thanks to your expertise and trend-savvy advice. We offer flexible scheduling, medical, dental, life and disability insurance, vacation/sick leave and a 401K plan to qualifying associates. You'll also have access to the installation and its facilities. As well as status as an employee of the DoD. So what can you expect as a Customer Experience Associate
  • Softlines at the Exchange?
Greet every customer with eye contact and smile in your authentic way. Acknowledge every waiting customer as soon as they arrive to the apparel/accessory area to let them know you'll be right with them. Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer. Ensure customers have an extraordinary experience while shopping. Complete transactions accurately and efficiently while engaging customers in appropriate conversation. We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! Career Area Retail Operations Supervisor No Who We Are The Army & Air Force Exchange Service, also known as "the Exchange," is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve. Our Focus We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families. Job Qualifications Completion of High School or the equivalent. Additional Qualifications/Requirements Able to learn and adapt to current technology needs Able to think quickly on the spot to answer customer questions Able to take initiative Able to share brand knowledge Additional Qualifications/Requirements Excellent attention to detail Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Excellent communication skills Basic computer skills Previous retail experience preferred Salary Minimum 15.00 Salary Maximum 24.51 Number of Positions Remaining 1 Job Expires 17-Jun-2026