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Retail Sales Associate
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Summit Ridge Group Inc
Chino Hills, CA (In Person)
$38,480 Salary, Full-Time
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Job Description
About the Role As a Retail Sales Associate, you'll work directly with customers on the sales floor, helping them choose and purchase cellphones and related products. This position is ideal for someone who enjoys hands-on customer interaction and wants to build experience in retail sales and wireless products. What You'll Do (Day-to-Day Responsibilities) Greet customers as they enter the store and assess their needs (new phone, upgrade, accessories, or service plans) Demonstrate cellphone features, compare models, and explain pricing, promotions, and data plans in clear terms Recommend accessories (cases, screen protectors, chargers) based on the customer's device and lifestyle Process sales transactions accurately Follow up with customers when needed to ensure satisfaction and encourage repeat business Keep the sales floor organized and visually appealing Stay up to date on current products, promotions, and wireless technology through ongoing training Work with team members to meet daily and weekly sales goals Qualifications Previous retail, sales, or customer service experience preferred, but not required Comfortable learning and explaining technology, especially smartphones and mobile plans Strong communication and problem-solving skills Friendly, approachable, and team-oriented Reliable, punctual, and able to manage a fast-paced environment Compensation & Benefits Weekly pay, hourly ranging between $17-$20/hr + uncapped commissions Performance-based bonuses Paid training and ongoing skill development Opportunities for advancement within the company Supportive and collaborative team environment